2012 | OriginalPaper | Chapter
Technology for Supporting Collaboration across Enterprise Boundaries
Authors : Kelly Dempski, Alex Kass
Published in: Business Process Management Workshops
Publisher: Springer Berlin Heidelberg
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This position paper provides an informal framework for thinking about Cross-Enterprise Collaboration (CEC), which is an increasingly crucial factor in driving business results. We argue that sustaining effective CEC generally requires careful consideration of technology to support
both
person-to-person
and
system-to-system interaction. We outline the main ingredients of CEC, identify common CEC patterns, and discuss some key technologies that enable collaboration across enterprise boundaries.