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Leading Digital Transformation: The Scandinavian Way Read chapter Read first chapter

2017 | OriginalPaper | Chapter

Technostress and Social Networking Services: Uncovering Strains and Their Underlying Stressors

Authors : Markus Salo, Henri Pirkkalainen, Tiina Koskelainen

Published in: Nordic Contributions in IS Research

Publisher: Springer International Publishing

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Abstract

Numerous users of social networking sites and services (SNS) suffer from technostress and its various strains that hinder well-being. Despite a growing research interest on technostress, the extant studies have not explained what kinds of various strains can SNS use create and how can these strains be traced back to different stressors. To address this gap in research, we employed a qualitative approach by narrative interviews. As a contribution, our findings introduce four SNS strains (concentration problems, sleep problems, identity problems, and social relation problems) and explain how they link with different underlying SNS stressors. As practical implications, the findings of this study can help technostressed users to identify their SNS strains, understand how they are created, and increase their possibilities to avoid the strains in the future.

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previous chapter Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab Environment
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Footnotes
1
Dependence is different from addiction in that dependence is a broader term, it emphasizes users’ reliance on SNS, and it does not necessary indicate compulsive behavior.
 
2
In literature, different overloads such as information, technology, and social overload are used. In this study, we refer to a combination of them.
 
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Metadata
Title
Technostress and Social Networking Services: Uncovering Strains and Their Underlying Stressors
Authors
Markus Salo
Henri Pirkkalainen
Tiina Koskelainen
Copyright Year
2017
Book
Nordic Contributions in IS Research

Print ISBN: 978-3-319-64694-7

Electronic ISBN: 978-3-319-64695-4

Copyright Year: 2017

DOI
https://doi.org/10.1007/978-3-319-64695-4_4

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