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Published in:
2016 | OriginalPaper | Chapter
Telecenters for the Future in Tea Estates of Sri Lanka
Authors : Sirkku Männikkö-Barbutiu, Thomas Westin, Ranil Peiris, Peter Mozelius
Published in: ICT for Promoting Human Development and Protecting the Environment
Publisher: Springer International Publishing
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Abstract
This paper reports on a study conducted at one of the Sri Lankan tea estate districts, exploring the present day status of telecenters to examine how they have succeeded in meeting the initial high expectations attached to them. During a field study, two major types of telecenters have been examined through observations, interviews and document analysis. Our findings suggest that the challenges of the initiation phase still prevail. The hopes are placed on the younger generation, as they are regarded as those who can benefit from the ICTs and thus contribute to the development of the remote communities of tea estates. In the concluding discussion, we advocate for the possibilities of co-designing new services that might help to transform the telecenters to meet the needs and requirements of the tea estate communities of today and tomorrow.