2005 | OriginalPaper | Chapter
Telephone-Based Speech Dialog Systems
Authors : Jürgen Haas, Florian Gallwitz, Axel Horndasch, Richard Huber, Volker Warnke
Published in: Pattern Recognition
Publisher: Springer Berlin Heidelberg
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In this contribution we look back on the last years in the history of telephone-based speech dialog systems. We will start in 1993 when the world wide first natural language understanding dialog system using a mixed-initiative approach was made accessible for the public, the well-known EVAR system from the Chair for Pattern Recognition of the University of Erlangen-Nuremberg. Then we discuss certain requirements we consider necessary for the successful application of dialog systems. Finally we present trends and developments in the area of telephone-based dialog systems.