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2016 | OriginalPaper | Chapter

14. The Agile Consulting Skill Set

Author : Rick Freedman

Published in: The Agile Consultant

Publisher: Apress

Abstract

The spectrum from contractor to consultant is wide, and many domain experts also must diagnose problems, devise alternative solutions, and persuade their clients to adopt one course or another. Similarly, many who call themselves consultants are often just domain experts looking for a raise. For each of these roles, the attributes of mature players fall somewhere on the spectrum, with a mix of domain and advisory skills. I believe, however, that there is a distinct code of conduct, set of ethics, and expectation of results that define consulting.

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Footnotes
2
Fran Lebowitz, Wikiquote, https://en.wikiquote.org/w/index.php?title=Fran_Lebowitz&oldid=2092360, February 28, 2016.
 
3
www.amazon.com/Ingrid-Bens/e/B001JRXBLS/ref=dp_byline_cont_book_1.
 
4
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, Crucial Conversations: Tools for Talking When Stakes Are High (McGraw-Hill Education, 2011).
 
5
Roger Fisher, William L. Ury, and Bruce Patton, Getting to Yes: Negotiating Agreement Without Giving In, Second Edition (New York: Penguin Books, 2011).
 
7
Robert B. Cialdini, Influence: The Psychology of Persuasion (New York: Harper Business, 2006). Also available online as Influence: Science and Practice at www.cfs.purdue.edu/richardfeinberg/csr%20331%20consumer%20behavior%20%20spring%202011/cialdini/robert_cialdini-influence-science_and_practice.pdf .
 
8
Alvin W. Gouldner, “The Norm of Reciprocity: A Preliminary Statement.” American Sociological Review, 25: 161–178 (1960).
 
Metadata
Title
The Agile Consulting Skill Set
Author
Rick Freedman
Copyright Year
2016
Publisher
Apress
DOI
https://doi.org/10.1007/978-1-4302-6053-0_14