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9. The Dialogical Approach to Workplace Innovation

  • 2021
  • OriginalPaper
  • Chapter
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Abstract

The chapter delves into the dialogical approach to workplace innovation, highlighting its roots in Norwegian and Scandinavian models that emphasize broad participation and democratic dialogue. It traces the evolution of this approach through three successive national innovation programs in Norway, each building on the theoretical foundation laid by Bjørn Gustavsen. The dialogical approach is distinguished by its focus on continuous improvement, participation, and the creation of communicative structures that foster mutual understanding. The chapter also discusses the methodological challenges and tensions between non-instrumental and instrumental approaches in these programs. It concludes by reflecting on the lessons learned and the potential for further development of the dialogical approach in workplace innovation.

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Title
The Dialogical Approach to Workplace Innovation
Authors
Hans Chr. Garmann Johnsen
Clare Hildebrandt
Hildegunn Aslaksen
Richard Ennals
Jon P. Knudsen
Copyright Year
2021
Publisher
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-59916-4_9
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