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Business & Information Systems Engineering
Published in: Business & Information Systems Engineering 6/2018

17-07-2017 | Research Paper

The Effect of Organization Size and Sector on Adopting Business Process Management

Authors: Prof. Dr. Amy Van Looy, Joachim Van den Bergh

Published in: Business & Information Systems Engineering | Issue 6/2018

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Abstract

The business process management (BPM) discipline is starting to recognize the importance of context-awareness. In spite of this recognition, few studies investigate the effect of diverse contextual factors on BPM. To fill this gap, the study statistically analyzes the effect of organization size and sector, as specific contextual factors, on the adoption of BPM. The latter is measured by means of BPM capabilities for which data was collected from 2309 employees in 72 organizations. The study relies on the Contingency Theory by hypothesizing that, in practice, organizations adopt BPM by taking into account factors that fit an organization’s context. Surprisingly, the results do not show a dependency between BPM adoption and organization size, suggesting that BPM adoption levels can equally be achieved by large or small organizations. In contrast, a dependency is found for organization sector (partly based on market velocity), suggesting different BPM adoption practices and/or speed in different sectors.
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Metadata
Title
The Effect of Organization Size and Sector on Adopting Business Process Management
Authors
Prof. Dr. Amy Van Looy
Joachim Van den Bergh
Publication date
17-07-2017
Publisher
Springer Fachmedien Wiesbaden
Published in
Business & Information Systems Engineering / Issue 6/2018
Print ISSN: 2363-7005
Electronic ISSN: 1867-0202
DOI
https://doi.org/10.1007/s12599-017-0491-3

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