Advertisement
Published in:
2011 | OriginalPaper | Chapter
The Good, the Bad and the Neutral: Affective Profile in Dialog System-User Communication
Authors : Marcin Skowron, Stefan Rank, Mathias Theunis, Julian Sienkiewicz
Published in: Affective Computing and Intelligent Interaction
Publisher: Springer Berlin Heidelberg
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
We describe the use of affective profiles in a dialog system and its effect on participants’ perception of conversational partners and experienced emotional changes in an experimental setting, as well as the mechanisms for realising three different affective profiles and for steering task-oriented follow-up dialogs. Experimental results show that the system’s affective profile determines the rating of chatting enjoyment and user-system emotional connection to a large extent. Self-reported emotional changes experienced by participants during an interaction with the system are also strongly correlated with the type of applied profile. Perception of core capabilities of the system, realism and coherence of dialog, are only influenced to a limited extent.