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2023 | OriginalPaper | Chapter

The Impact of Digital Banking on the Bank Operation and Financial Performance

Authors : Amal Abdulla Isa, Allam Hamdan, Bahaaeddin Alareeni

Published in: Innovation of Businesses, and Digitalization during Covid-19 Pandemic

Publisher: Springer International Publishing

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Abstract

In this chapter, the researcher explored the available literature about the two variables of the study which are digital banking as the independent variable and bank performance as the dependent variable. Previous research indicates that though digital banking is a new trend in the world of banking, it has been a significant issue and due attention is given to it since it significantly contributes to enhancing the image of the banks as well as satisfying the changing requirements of the consumers. Though bank performance can be measured by different indicators, prior research ensure that operational performance and financial performance are the most outstanding. The relationship between applying digital banking and improving bank performance has been proved in many of the studies that were reviewed while a few proved there was no relationship.

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Title: The Impact of Digital Banking on the Bank Operation and Financial Performance
Authors: Amal Abdulla Isa
Allam Hamdan
Bahaaeddin Alareeni
Publisher: Springer International Publishing
Book: Innovation of Businesses, and Digitalization during Covid-19 Pandemic
Print ISBN: 978-3-031-08089-0

Electronic ISBN: 978-3-031-08090-6

Copyright Year: 2023
DOI: https://doi.org/10.1007/978-3-031-08090-6_26

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