5. The Impact of Incentives on Organizational Commitment in Public Organizations in Egypt

The purpose of this research is to explore the dynamics of incentive systems practices in the public organizations. More specifically, this research tries to point out some main aspects of incentive systems, which strongly influence the degree of employees’ organizational commitment. The practical study here tends to show greater insights into the incentives-organizational commitment relationship and its validation at the Ministry of Communications and Information Technology (MCIT) in Egypt as a case study. This research depends on descriptive analytical approach. The design of the study is both descriptive in the theoretical part and quantitative in the applied one. Theoretically, this research implemented the analytical approach to define the main concepts using an empirical study to explore correlations in practice. Although the issue studied in this case study of MCIT can be considered to some extent as a localized issue, the same case study can be resembled to other international entities that is working in the same domain (communications and information technology industry) and having the same conditions of the case study like being a public organization with almost the same circumstances. MCIT has already done some studies on enhancing the incentive systems, and these studies already enhanced the incentive systems to some levels; however, these studies were not efficient enough as they have neglected the organizational commitment as being an import factor to get the most benefit of the employees’ capabilities and reinforce the employees’ loyalty toward the organization. This research concludes that the employment of best incentive systems practices is considered a significant tool in enhancing the organizational commitment. Also, the results of analysis provide evidence that incentives systems contribute to organizational commitment at MCIT. The findings and recommendations of this research can practically guide management to devise effective policies to improve organizational commitment using right incentive systems, particularly in the Egyptian public organizations. Also, this research has good implications for both theory and practice, as it offers contribution on literature in the field of study, as well as the practical contribution.