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The Impact of Social Media on E-Commerce and Marketing

  • 2023
  • OriginalPaper
  • Chapter
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Abstract

This chapter delves into the profound impact of social media on e-commerce and marketing, tracing its evolution from traditional media to the digital era. It discusses how social media platforms have revolutionized consumer behavior and marketing strategies, enabling businesses to engage with a wider audience more effectively and cost-efficiently. The chapter also examines the role of social media in enhancing customer sentiment and personalizing marketing efforts through big data and artificial intelligence. By integrating various research findings and practical examples, the text offers valuable insights into the transformative power of social media in the modern business landscape.

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Title
The Impact of Social Media on E-Commerce and Marketing
Authors
Alyaa Khalaf
Ateqa Radhi
Maysa Al Mascati
Mohamed Moosa
Allam Hamdan
Sharifah Syed-Ahmad
Copyright Year
2023
DOI
https://doi.org/10.1007/978-3-031-26956-1_15
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