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Exploring Customer Awareness and Experience in Banks. A Case Study of UK Commercial vs Islamic Bank Read chapter Read first chapter

2023 | OriginalPaper | Chapter

The Impact of Strategic Human Resources Management Practices on Firm Performance: The Mediating Role of Supply Chain Management

Authors : Waleed Ahmad, Ahmed Zaid, Mohammad Sleimi

Published in: Innovation of Businesses, and Digitalization during Covid-19 Pandemic

Publisher: Springer International Publishing

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Abstract

This article sets out to study the associations between strategic human resources management (SHRM) practices, supply chain management (SCM) implementation, and small to medium enterprise (SME) firm performance in Palestine. An instrument was constructed, followed by detailed research confirmed by human resources management (HRM) and SCM experts’ viewpoints. Several SMEs in Palestine conducted cross-sectional surveys that included both direct and postal questionnaires. Three hundred two usable surveys were returned. SEM was used to study the results. These data show that SHRM practices indirectly aid small and medium-sized businesses by implementing SCM. SCM implementation further explores if it mediates such interaction. It showed that SCM implementation has a total effect on the performance of SMEs. These data indicate that if SHRM standards are not in place, SCM won’t boost SME performance. This study found the vacuum in SCM research by observing that SMEs lack SCM knowledge and incorporate SHRM practices into SCM implementation in SMEs. SCM adoption mediates the influence of SHRM practices on SMEs’ company performance.

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Metadata
Title
The Impact of Strategic Human Resources Management Practices on Firm Performance: The Mediating Role of Supply Chain Management
Authors
Waleed Ahmad
Ahmed Zaid
Mohammad Sleimi
Copyright Year
2023
Book
Innovation of Businesses, and Digitalization during Covid-19 Pandemic

Print ISBN: 978-3-031-08089-0

Electronic ISBN: 978-3-031-08090-6

Copyright Year: 2023

DOI
https://doi.org/10.1007/978-3-031-08090-6_39

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