The Impact of Supervisor Support on Employee-Related Outcomes Through Work Engagement

One of the main concerns for organization management is employee-related outcomes, given their impact on organizational performance. Relatively less attention is given to organizational features that may intervene in the process, such as organizational culture or climate and direct supervision. We study the impact of supervisor support perceptions on absenteeism and on burnout, through the mediation of work engagement, while controlling the effect of perceived organizational values. Hypotheses were tested on a 43,850-multicountry sample, through multiple regression-based analyses. Results show that supervisor support precedes work engagement, a relationship moderated by organizational values; supervisor support, partially mediated by work engagement, relates negatively with absenteeism and exhaustion, prevents cynicism, and increases perceptions of self-efficacy. The findings allow us to discuss the role of supervisor support on work engagement and their effects on employee outcomes.