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2016 | OriginalPaper | Chapter

The Influence of a Social Robot’s Persona on How it is Perceived and Accepted by Elderly Users

Authors : Andrea Bartl, Stefanie Bosch, Michael Brandt, Monique Dittrich, Birgit Lugrin

Published in: Social Robotics

Publisher: Springer International Publishing

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Abstract

The demographic change causes an imbalance between the number of elderly in need of support and the number of caring staff. Therefore, it is important to help older adults keep their independence. Forgetting is a common obstacle people have to face when they become older which can be moderated by social robots by reminding on tasks. Since most elderly people are not used to robots a challenge in HRI is to identify aspects of a robot’s design to promote its acceptance. We present two different personas (companion vs. assistant) for a robotic platform by manipulating verbal and nonverbal behavior. A study was conducted in assisted living accommodations with the robot reminding on appointments to review if the persona influences the robot’s acceptance. Results indicate that the companion version of the robot was better accepted and perceived more likeable and intelligent compared to the assistant version.

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previous chapter Robots in the Classroom: What Teachers Think About Teaching and Learning with Education Robots

next chapter From Social Practices to Social Robots – User-Driven Robot Development in Elder Care

Robopec, www.reeti.fr.

Google Calendar, https://developers.google.com/google-apps/calendar/.

Analog t tests confirmed the results (\(t _{likeability}(17) = 2.55\), \(p < .05\); \(t _{intelligence}(17) = 2.60\), \(p < .05\)).

Analog t test accounted for the same result (\(t (17) = 1.68\) , \(p = .11\)).

Analog t tests showed the same results (\(t _{Assistant}(17) = -1.07\), \(p = .30\); \(t _{Companion}(17) = -2.05\), \(p = .06\); \(t _{KathrinS}(17) = 2.65\), \(p < .05\); \(t _{Anna}(17) = .40\), \(p = .70\)).

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Title: The Influence of a Social Robot’s Persona on How it is Perceived and Accepted by Elderly Users
Authors: Andrea Bartl
Stefanie Bosch
Michael Brandt
Monique Dittrich
Birgit Lugrin
Publisher: Springer International Publishing
Book: Social Robotics
Print ISBN: 978-3-319-47436-6

Electronic ISBN: 978-3-319-47437-3

Copyright Year: 2016
DOI: https://doi.org/10.1007/978-3-319-47437-3_67

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