2006 | OriginalPaper | Chapter
The quality mark e-learning: Developing process- and product-oriented quality
Authors : Thomas Lodzinski, Jan M. Pawlowski
Published in: Handbook on Quality and Standardisation in E-Learning
Publisher: Springer Berlin Heidelberg
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In this article, we have shown quality marks for e-learning, in particular the holistic, harmonised approach of the Quality Mark e-learning, QSEL. QSEL is directed to improve the quality of an organisation, as well as its products and services. The quality mark will be submitted to standardisation organisations in order to further harmonise quality marks and to ease the orientation for e-learning providers and customers.