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Disaster Probability, Optimal Government Expenditure for Disaster Prevention and Mitigation, and Expected Economic Growth Read chapter Read first chapter

2021 | OriginalPaper | Chapter

13. The Relationship Among Public Cognition, Perceived Value, and Meteorological Service Satisfaction

Authors : Prof. Xianhua Wu, Prof. Ji Guo

Published in: Economic Impacts and Emergency Management of Disasters in China

Publisher: Springer Nature Singapore

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Abstract

Clarifying the relationship between public cognition and satisfaction with meteorological service is an important way to adapt to and mitigate climate change. This paper first proposes an innovative concept on public meteorological cognition. Also, based on the survey data from 3,029 questionnaires on public cognition of meteorological disasters in Shenzhen city of China, the relationship among public cognition, perceived value, and meteorological service satisfaction is evaluated using a structural equation model (SEM). Research results demonstrate that: (1) Public cognition can significantly affect service satisfaction. (2) Shenzhen residents are generally satisfied with meteorological service, particularly during the typhoon season. However, the residents are dissatisfied with the availability of information on meteorological disaster warnings. (3) Both public meteorological cognition and perceived value of meteorological service significantly affect public satisfaction. (4) The public meteorological cognition can be improved by increasing the perceived value of meteorological service, which further enhances public satisfaction.

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previous chapter Effectively Managing Counterpart Support Aid, for Damages Incurred from Natural Disasters, by Utilizing the Indirect Economic Losses
next chapter A Comprehensive Estimation of the Economic Effects of Meteorological Services, Based on the Input-Output Method
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Metadata
Title
The Relationship Among Public Cognition, Perceived Value, and Meteorological Service Satisfaction
Authors
Prof. Xianhua Wu
Prof. Ji Guo
Copyright Year
2021
Publisher
Springer Nature Singapore
Book
Economic Impacts and Emergency Management of Disasters in China

Print ISBN: 978-981-16-1318-0

Electronic ISBN: 978-981-16-1319-7

Copyright Year: 2021

DOI
https://doi.org/10.1007/978-981-16-1319-7_13