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Operations Management Research
Published in: Operations Management Research 1-2/2015

01-06-2015

The relationship between quality management and new product development: evidence from China

Authors: Yongtao Song, Qin Su

Published in: Operations Management Research | Issue 1-2/2015

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Abstract

Research suggests that organizations involved in new product development (NPD) can adopt quality management (QM) systems to optimize their NPD processes and thereby build their NPD competence. This paper contributes to a further understanding of the link between QM and NPD by investigating why and how more effective QM can promote and assist NPD. Based on taxonomy of QM practices, we examine the differences between the effects of infrastructure quality management practices (IQMP) and core quality management practices (CQMP) on a firm’s NPD capability and NPD performance. We also incorporate NPD practices in a conceptual model, to examine the integration effects of QM practices and NPD practices. The results show that IQMP significantly promotes NPD capability, while the influence of CQMP on NPD capability is relatively insignificant. Furthermore, our results indicate that the integration of design and manufacturing has a significant negative influence on NPD capability. Our findings highlight the significant role NPD capability plays in explaining the link between QM practices and NPD performance. Our findings also suggest to practitioners that they should integrate QM with other technology management practices in order to optimize their NPD processes.
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Metadata
Title
The relationship between quality management and new product development: evidence from China
Authors
Yongtao Song
Qin Su
Publication date
01-06-2015
Publisher
Springer US
Published in
Operations Management Research / Issue 1-2/2015
Print ISSN: 1936-9735
Electronic ISSN: 1936-9743
DOI
https://doi.org/10.1007/s12063-014-0096-7