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2021 | OriginalPaper | Chapter

The Role of Digital Competencies and Creativity for Job Crafting in Public Administration

Authors : Filomena Buonocore, Rocco Agrifoglio, Davide de Gennaro

Published in: Digital Transformation and Human Behavior

Publisher: Springer International Publishing

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Abstract

Over recent years, the way public workers perform and interpret the own work has radically changed. Among these changes, what seems to have had a decisive impact is the advent of information and communication technologies. The informatization, digitalization, and computerization of procedures and jobs has made learning and the use of digital competencies necessary to face constant change and to take advantage of it. Digital competencies consist in knowing how to use the information society technologies for work, leisure, and communication with confidence and a critical spirit. So, those who manage to develop basic skills in information and communication technologies can juggle in this changing scenario. In this ongoing study, we hypothesize a relationship between digital competencies and job crafting. We hypothesize that civil servants developing this type of competencies can act proactively on their work by modifying its contents, relationships, and cognitive perception if they are creative. Implications are discussed.

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previous chapter Is This What You Want? Looking for the Appropriate Digital Skills Set

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Title: The Role of Digital Competencies and Creativity for Job Crafting in Public Administration
Authors: Filomena Buonocore
Rocco Agrifoglio
Davide de Gennaro
Publisher: Springer International Publishing
Book: Digital Transformation and Human Behavior
Print ISBN: 978-3-030-47538-3

Electronic ISBN: 978-3-030-47539-0

Copyright Year: 2021
DOI: https://doi.org/10.1007/978-3-030-47539-0_7

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