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2017 | OriginalPaper | Chapter

The Total Price of Mail: A Consumer Perspective

Authors : Benjamin Gough, Kirk Kaneer, Margaret M. Cigno

Published in: The Changing Postal and Delivery Sector

Publisher: Springer International Publishing

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Abstract

Recent postal economics literature typically examines postal costs from the incumbent National Postal Operator (NPO) perspective, often looking at costs of providing the Universal Service Obligation (USO) (Cremer et al. 2008; Bradley et al. 2009) or individual product costing (Robinson and McMurdie 2009).

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Appendix
Available only for authorised users
Footnotes
1
Large users are outside the scope of the chapter because their internal costs are more complex and driven by profit and loss considerations, and they have a greater ability to take advantage of existing postage discounts. Including large users would expand the chapter considerably; they could however be the topic of a separate chapter.
 
2
Data on Federal Minimum wage from US Department of Labor website: http://​www.​dol.​gov/​dol/​topic/​wages/​minimumwage.​htm.
 
3
The money price (letters) is the stamp for a First Class Letter. The money price (parcels) is the lowest price for 1–3 day Priority small flat rate box. Both prices taken from the USPS website: https://​www.​usps.​com/​ship/​mail-shipping-services.​htm.
 
4
Retirees may represent a large proportion of postal customers, who still rely upon access to traditional post office services.
 
Literature
go back to reference Bradley, R., Burns, P., & Houpis, G. (2009). Costing elements of the universal service. In M. A. Crew & P. R. Kleindorfer (Eds.), Progress in the competitive agenda in the postal and delivery sector. Bradley, R., Burns, P., & Houpis, G. (2009). Costing elements of the universal service. In M. A. Crew & P. R. Kleindorfer (Eds.), Progress in the competitive agenda in the postal and delivery sector.
go back to reference Cremer, H., De Donder, P., Boldron, F., Joram D., & Roy, B. (2008). Social costs and benefits of the universal service obligation in the postal market. In M. A. Crew & P. R. Kleindorfer (Eds.), Competition and regulation in the postal and delivery sector. Cremer, H., De Donder, P., Boldron, F., Joram D., & Roy, B. (2008). Social costs and benefits of the universal service obligation in the postal market. In M. A. Crew & P. R. Kleindorfer (Eds.), Competition and regulation in the postal and delivery sector.
go back to reference Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service, OJ L 015 of 21 January 1998. Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service, OJ L 015 of 21 January 1998.
go back to reference Postal Regulatory Commission, “Report on Universal Postal Service and the Postal Monopoly”, 2008. Postal Regulatory Commission, “Report on Universal Postal Service and the Postal Monopoly”, 2008.
go back to reference Postal Reorganization Act of 1970, 39 U.S.C. 101(b). Postal Reorganization Act of 1970, 39 U.S.C. 101(b).
go back to reference Robinson, R., & McMurdie, J. (2009). Postal costing beyond ABC: Estimating the economic cost of mails services. In M. A. Crew & P. R. Kleindorfer (Eds.), Progress in the competitive agenda in the postal and delivery sector. Robinson, R., & McMurdie, J. (2009). Postal costing beyond ABC: Estimating the economic cost of mails services. In M. A. Crew & P. R. Kleindorfer (Eds.), Progress in the competitive agenda in the postal and delivery sector.
go back to reference United States Postal Service. (2011). “The Household Diary Study, Mail Use and Attitudes in Full Year 2011”. United States Postal Service. (2011). “The Household Diary Study, Mail Use and Attitudes in Full Year 2011”.
go back to reference United States Postal Service. (2013). “2013 Annual Report to Congress". United States Postal Service. (2013). “2013 Annual Report to Congress".
go back to reference United States Postal Service. (2014). “2014 Annual Report to Congress". United States Postal Service. (2014). “2014 Annual Report to Congress".
go back to reference United States Postal Service. (2015). “2015 Annual Report to Congress”. United States Postal Service. (2015). “2015 Annual Report to Congress”.
go back to reference U.S. Postal Service Office of Inspector General, “Analyzing the Postal Service’s Retail Network”, 2010. U.S. Postal Service Office of Inspector General, “Analyzing the Postal Service’s Retail Network”, 2010.
go back to reference U.S. Department of Transportation, “2009 National Household Travel Survey”, 2009. U.S. Department of Transportation, “2009 National Household Travel Survey”, 2009.
go back to reference Yezer, A. M. (2010). The postal service retail facility location and size problem: A report prepared for the U.S. postal service office of the inspector general, 2010. Yezer, A. M. (2010). The postal service retail facility location and size problem: A report prepared for the U.S. postal service office of the inspector general, 2010.
Metadata
Title
The Total Price of Mail: A Consumer Perspective
Authors
Benjamin Gough
Kirk Kaneer
Margaret M. Cigno
Copyright Year
2017
DOI
https://doi.org/10.1007/978-3-319-46046-8_19