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Published in:
2009 | OriginalPaper | Chapter
Thinking Outside the Box: Agile Business Models for CNOs
Authors : Leandro Loss, Servane Crave
Published in: Leveraging Knowledge for Innovation in Collaborative Networks
Publisher: Springer Berlin Heidelberg
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This paper introduces the idea of an agile Business Model for CNOs grounded on a new model of innovation based on the effects of globalization and of Knowledge Economy. The agile Business Model considers the resources that are spread out and available worldwide as well as the need for each customer to receive a unique customer experience. It aims at reinforcing in the context of the Knowledge Economy the different business models approaches developed so far. The paper also identifies the levers and the barriers of Agile Business Models Innovation in CNOs.