Skip to main content
Top

2015 | OriginalPaper | Chapter

Toward Usable Intelligent User Interface

Authors : Nesrine Mezhoudi, Iyad Khaddam, Jean Vanderdonckt

Published in: Human-Computer Interaction: Interaction Technologies

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Context-awareness of interaction with intelligent user interface has been considered as a potentially important factor of their usability. A fair amount of research has been conducted to identify and help developing advanced adaptations in order to streamline interaction with systems. However, it has to be noted that adaptations could have an adverse impact when it does not meet users expectations. Thereby ‘Context-awareness’ as well as ‘user-centeredness’ become more crucial to improve the quality of interaction as well as UIs. Inter-twinned with intelligent techniques, HCI proved an ability to be more intuitive, nevertheless a significant lack of transparency and controllability and predictability were detected. This work is aimed to improve the quality of interaction to fit intelligent user interface performance. We focus on interaction as a key factor for improving the user satisfaction and the interface usability during use. This paper considers major issues and challenges of improving interaction with user interfaces during their use by considering the ISO2941. It presents a methodological proposal for guiding UI developers to designs predict and evaluates interaction quality with regards to well-defined dialog principles.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference Andre, T.S., Hartson, H.R., Belz, S.M., McCreary, F.A.: The user action framework: a reliable foundation for usability engineering support tools. Int. J. Hum. Comput. Stud. 54(1), 107–136 (2001)CrossRef Andre, T.S., Hartson, H.R., Belz, S.M., McCreary, F.A.: The user action framework: a reliable foundation for usability engineering support tools. Int. J. Hum. Comput. Stud. 54(1), 107–136 (2001)CrossRef
2.
go back to reference Augusto, J.C., Zhang, T.: Boulevard: affective adaptive user interface. In: Proceedings of the 10th International Conference on Intelligent Environments. IOS Press, Amsterdam, July 2014 Augusto, J.C., Zhang, T.: Boulevard: affective adaptive user interface. In: Proceedings of the 10th International Conference on Intelligent Environments. IOS Press, Amsterdam, July 2014
3.
go back to reference Bertini, E., Calì, A., C, T., Gabrielli, S., Kimani, S.: Interaction-based adaptation for small screen devices. In: Ardissono, L., Brna, P., Mitrović, A. (eds.) UM 2005. LNCS (LNAI), vol. 3538, pp. 277–281. Springer, Heidelberg (2005)CrossRef Bertini, E., Calì, A., C, T., Gabrielli, S., Kimani, S.: Interaction-based adaptation for small screen devices. In: Ardissono, L., Brna, P., Mitrović, A. (eds.) UM 2005. LNCS (LNAI), vol. 3538, pp. 277–281. Springer, Heidelberg (2005)CrossRef
4.
go back to reference Bevan, N.: International standards for usability should be more widely used. J. Usability Stud. 4(3), 106–113 (2009)MathSciNet Bevan, N.: International standards for usability should be more widely used. J. Usability Stud. 4(3), 106–113 (2009)MathSciNet
5.
go back to reference Brusilovsky, P., Karagiannidis, C., Sampson, D.: Layered evaluation of adaptive learning systems. J. Continuing Eng. Educ. Life Long Learn. 14(4), 402–421 (2004)CrossRef Brusilovsky, P., Karagiannidis, C., Sampson, D.: Layered evaluation of adaptive learning systems. J. Continuing Eng. Educ. Life Long Learn. 14(4), 402–421 (2004)CrossRef
6.
go back to reference Bunt, A., Conati, C., McGrenere, J.: Mixed-initiative interface personalization as a case study in usable AI. AI Mag. 30(4), 58 (2010) Bunt, A., Conati, C., McGrenere, J.: Mixed-initiative interface personalization as a case study in usable AI. AI Mag. 30(4), 58 (2010)
7.
go back to reference Bunt, A., Conati, C., Mcgrenere, J.: What role can adaptive support play in an adaptable system. In: Proceedings of 9th International Conference on Intelligent User Interfaces. ACM (2004) Bunt, A., Conati, C., Mcgrenere, J.: What role can adaptive support play in an adaptable system. In: Proceedings of 9th International Conference on Intelligent User Interfaces. ACM (2004)
8.
go back to reference Boy, G.A. (ed.): The Handbook of Human-Machine Interaction: a Human-Centered Design Approach. Ashgate Publishing Ltd., Farnham (2012) Boy, G.A. (ed.): The Handbook of Human-Machine Interaction: a Human-Centered Design Approach. Ashgate Publishing Ltd., Farnham (2012)
10.
go back to reference Dessart, C.-E., Genaro motti, V., Vanderdonckt, J.: Showing user interface adaptivity by animated transitions. In: Proceedings of the 3rd ACM SIGCHI Symposium on Engineering Interactive Computing Systems, pp. 95–104. ACM (2011) Dessart, C.-E., Genaro motti, V., Vanderdonckt, J.: Showing user interface adaptivity by animated transitions. In: Proceedings of the 3rd ACM SIGCHI Symposium on Engineering Interactive Computing Systems, pp. 95–104. ACM (2011)
11.
go back to reference Di Pasquale, V., Iannone, R., Miranda, S., Riemma, S. An Overview of Human Reliability Analysis Techniques in Manufacturing Operations. INTECH (2013) Di Pasquale, V., Iannone, R., Miranda, S., Riemma, S. An Overview of Human Reliability Analysis Techniques in Manufacturing Operations. INTECH (2013)
12.
go back to reference Embrey, D.: Understanding human behaviour and error. Hum. Reliab. Associates 1, 1–10 (2005) Embrey, D.: Understanding human behaviour and error. Hum. Reliab. Associates 1, 1–10 (2005)
13.
go back to reference Evers, C., Kniewel, R., Geihs, K., Schmidt, L.: Achieving user participation for adaptive applications. In: Bravo, J., López-de-Ipiña, D., Moya, F. (eds.) UCAmI 2012. LNCS, vol. 7656, pp. 200–207. Springer, Heidelberg (2012)CrossRef Evers, C., Kniewel, R., Geihs, K., Schmidt, L.: Achieving user participation for adaptive applications. In: Bravo, J., López-de-Ipiña, D., Moya, F. (eds.) UCAmI 2012. LNCS, vol. 7656, pp. 200–207. Springer, Heidelberg (2012)CrossRef
14.
go back to reference García Frey, A., Calvary, G., Dupuy-Chessa, S.: Xplain: an editor for building self-explanatory user interfaces by model-driven engineering. In: Proceedings of the 2nd ACM SIGCHI Symposium on Engineering Interactive Computing Systems. ACM (2010) García Frey, A., Calvary, G., Dupuy-Chessa, S.: Xplain: an editor for building self-explanatory user interfaces by model-driven engineering. In: Proceedings of the 2nd ACM SIGCHI Symposium on Engineering Interactive Computing Systems. ACM (2010)
15.
go back to reference Gajos, K.Z., Czerwinski, M., Tan, D.S., et al.: Exploring the design space for adaptive graphical user interfaces. In: Proceedings of the Working Conference on Advanced Visual Interfaces. ACM (2006) Gajos, K.Z., Czerwinski, M., Tan, D.S., et al.: Exploring the design space for adaptive graphical user interfaces. In: Proceedings of the Working Conference on Advanced Visual Interfaces. ACM (2006)
16.
go back to reference Gajos, K.Z., Everitt, K., Tan, D.S., Czerwinski, M., Weld, D.S. Predictability and accuracy in adaptive user interfaces. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (2008) Gajos, K.Z., Everitt, K., Tan, D.S., Czerwinski, M., Weld, D.S. Predictability and accuracy in adaptive user interfaces. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (2008)
17.
go back to reference Gram, C., Cockton, G. (eds.): Design Principles for Interactive Software. Springer, Berlin (1996) Gram, C., Cockton, G. (eds.): Design Principles for Interactive Software. Springer, Berlin (1996)
18.
go back to reference Herczeg, M.: Software-Ergonomie: Theorien, Modelle und Kriterien für gebrauchstaugliche interaktive Computersysteme, Oldenbourg Verlag, München (2009) Herczeg, M.: Software-Ergonomie: Theorien, Modelle und Kriterien für gebrauchstaugliche interaktive Computersysteme, Oldenbourg Verlag, München (2009)
19.
go back to reference Höök, K.: Steps to take before intelligent user interfaces become real. Interact. Comput. 12(4), 409–426 (2000)CrossRef Höök, K.: Steps to take before intelligent user interfaces become real. Interact. Comput. 12(4), 409–426 (2000)CrossRef
20.
go back to reference ISO 9241-110: Ergonomics of human-system interaction – Part 110: dialogue principles. International Organi- sation for Standardization, Geneve (2006) ISO 9241-110: Ergonomics of human-system interaction – Part 110: dialogue principles. International Organi- sation for Standardization, Geneve (2006)
21.
go back to reference Kaber, D.B., Endsley, M.R.: The effects of level of automation and adaptive automation on human performance, situation awareness and workload in a dynamic control task. Theor. Issues Ergon. Sci. 5(2), 113–153 (2004)CrossRef Kaber, D.B., Endsley, M.R.: The effects of level of automation and adaptive automation on human performance, situation awareness and workload in a dynamic control task. Theor. Issues Ergon. Sci. 5(2), 113–153 (2004)CrossRef
22.
go back to reference Kniewel, R., Evers, C., Schmidt, L., Geihs, K.: Designing usable adaptations. In: David, K., Geihs, K., Leimeister, J.M., Roßnagel, A., Schmidt, L., Stumme, G., Wacker, A. (eds.) Socio-Technical Design of Ubiquitous Computing Systems. Springer, Berlin (2014) Kniewel, R., Evers, C., Schmidt, L., Geihs, K.: Designing usable adaptations. In: David, K., Geihs, K., Leimeister, J.M., Roßnagel, A., Schmidt, L., Stumme, G., Wacker, A. (eds.) Socio-Technical Design of Ubiquitous Computing Systems. Springer, Berlin (2014)
23.
go back to reference Maguire, M.: Methods to support human-centred design. Int. J. Hum. Comput. Stud. 55(4), 587–634 (2001)CrossRef Maguire, M.: Methods to support human-centred design. Int. J. Hum. Comput. Stud. 55(4), 587–634 (2001)CrossRef
24.
go back to reference Maguire, M.: Using Human Factors Standards to Support User Experience and Agile Design. Loughborought Design School, Loughborought University (2013) Maguire, M.: Using Human Factors Standards to Support User Experience and Agile Design. Loughborought Design School, Loughborought University (2013)
25.
go back to reference Mentler, T., Herczeg, M.: Applying ISO 9241-110 dialogue principles to tablet applications in emergency medical services. In: Proceedings of 10th International ISCRAM Conference (2013) Mentler, T., Herczeg, M.: Applying ISO 9241-110 dialogue principles to tablet applications in emergency medical services. In: Proceedings of 10th International ISCRAM Conference (2013)
26.
go back to reference Mosleh, A., Chang, Y.H.: Model-based human reliability analysis: prospects and requirements. Reliab. Eng. Syst. Saf. 83(2), 241–253 (2004)CrossRef Mosleh, A., Chang, Y.H.: Model-based human reliability analysis: prospects and requirements. Reliab. Eng. Syst. Saf. 83(2), 241–253 (2004)CrossRef
27.
go back to reference Peissner, M., Edlin-White, R.: User control in adaptive user interfaces for accessibility. In: Winckler, M. (ed.) INTERACT 2013, Part I. LNCS, vol. 8117, pp. 623–640. Springer, Heidelberg (2013) Peissner, M., Edlin-White, R.: User control in adaptive user interfaces for accessibility. In: Winckler, M. (ed.) INTERACT 2013, Part I. LNCS, vol. 8117, pp. 623–640. Springer, Heidelberg (2013)
28.
go back to reference Rasmussen, J.: Skills, rules, knowledge: signals, signs, and symbols and other distinctions in human performance models. IEEE Trans. Syst. Man Cybern. 13(3), 257–266 (1983)MathSciNetCrossRef Rasmussen, J.: Skills, rules, knowledge: signals, signs, and symbols and other distinctions in human performance models. IEEE Trans. Syst. Man Cybern. 13(3), 257–266 (1983)MathSciNetCrossRef
29.
go back to reference Shneiderman, B.: Direct manipulation for comprehensible, predictable and controllable user interfaces. In: Proceedings of 2nd International Conference on Intelligent User Interfaces (1997) Shneiderman, B.: Direct manipulation for comprehensible, predictable and controllable user interfaces. In: Proceedings of 2nd International Conference on Intelligent User Interfaces (1997)
30.
go back to reference Shneiderman, B., Maes, P.: Direct manipulation vs. interface agents. Interactions 4(6), 42–61 (1997)CrossRef Shneiderman, B., Maes, P.: Direct manipulation vs. interface agents. Interactions 4(6), 42–61 (1997)CrossRef
31.
go back to reference Tsandilas, T., Schraefel, M.C.: Usable adaptive hypermedia systems. New Rev. Hypermedia Multimedia 10(1), 5–29 (2004)CrossRef Tsandilas, T., Schraefel, M.C.: Usable adaptive hypermedia systems. New Rev. Hypermedia Multimedia 10(1), 5–29 (2004)CrossRef
32.
go back to reference Tsandilas, T., Schraefel, M. C.: An empirical assessment of adaptation techniques. In: CHI 2005 Extended Abstracts, pp. 2009–2012. ACM, New York (2005) Tsandilas, T., Schraefel, M. C.: An empirical assessment of adaptation techniques. In: CHI 2005 Extended Abstracts, pp. 2009–2012. ACM, New York (2005)
33.
go back to reference Wickens, C.D., Hollands, J.G.: Engineering Psychology and Human Performance, 3rd edn. Prentice Hall, Upper Saddle River (2000). ISBN 0-321-04711-7 Wickens, C.D., Hollands, J.G.: Engineering Psychology and Human Performance, 3rd edn. Prentice Hall, Upper Saddle River (2000). ISBN 0-321-04711-7
Metadata
Title
Toward Usable Intelligent User Interface
Authors
Nesrine Mezhoudi
Iyad Khaddam
Jean Vanderdonckt
Copyright Year
2015
DOI
https://doi.org/10.1007/978-3-319-20916-6_43