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DEXA Covering 15 Years of E-Government Research Read chapter Read first chapter

2015 | OriginalPaper | Chapter

Towards a Model of Client-Driven Access to Public e-Services

Authors : József Károly Kiss, Peter József Kiss, Gábor Klimkó

Published in: Electronic Government and the Information Systems Perspective

Publisher: Springer International Publishing

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Abstract

The take-up of the usage of public e-services in Hungary is slow, though a lot of efforts were exerted in order to accelerate the process. The paper points out barriers rooted in the traditional logic of access to public e-services in which clients are required to use the same e-authentication technique and way of electronic document exchange. We present a client-driven model that gives the freedom of choice to the client with respect to the e-authentication technique as well as the document exchange to be used, thereby eliminating these barriers. A simplified form of the model was enacted by the law and is now being implemented in Hungary.

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previous chapter Biometric Identification in eHealthcare: Learning from the Cases of Russia and Italy
next chapter Collaborative Innovation in the Public Sector a Case of the Brazilian Federal Government
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Metadata
Title
Towards a Model of Client-Driven Access to Public e-Services
Authors
József Károly Kiss
Peter József Kiss
Gábor Klimkó
Copyright Year
2015
Publisher
Springer International Publishing
Book
Electronic Government and the Information Systems Perspective

Print ISBN: 978-3-319-22388-9

Electronic ISBN: 978-3-319-22389-6

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-22389-6_9

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