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Towards Flexible Ridesharing Experiences: Human-Centered Design of Segmented Shared Spaces

  • 2019
  • OriginalPaper
  • Chapter
Published in:
Authors
Aaron Ong
Joaquin Troncoso
Arnold Yeung
Euiyoung Kim
Alice M. Agogino
Published in
HCI International 2019 - Posters
Publisher
Springer International Publishing

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Abstract

The increasing usage of ride-sharing and autonomous vehicles has presented a need for personalized mobility experiences. This research defines these needs through an investigation from passengers who have used or will use these services. User-behaviors and user pain-points were categorized through in-depth interviews and observations. The most pressing categories were defined to be safety, privacy, and comfort. The variety of responses and user pain points defined a need for a flexible solution that employ a safe, private, and comfortable experience during a shared ride. We present a human-centered design solution that segments the shared space and provides a sense of security through personal physical space, privacy through asymmetrical viewing of neighboring passengers, and comfort through increasing the field of view of the passenger.
A. Ong, J. Troncoso, A. Yeung—Contributed equally.

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next chapter Design Development of the Support Tool to Prevent Secondary Accidents on Highway
Title
Towards Flexible Ridesharing Experiences: Human-Centered Design of Segmented Shared Spaces
Authors
Aaron Ong
Joaquin Troncoso
Arnold Yeung
Euiyoung Kim
Alice M. Agogino
Copyright Year
2019
Book
HCI International 2019 - Posters

Print ISBN: 978-3-030-23524-6

Electronic ISBN: 978-3-030-23525-3

Copyright Year: 2019

DOI
https://doi.org/10.1007/978-3-030-23525-3_50
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