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2017 | OriginalPaper | Chapter

Towards the Automation of the Travel Management Procedure of an Italian Public Administration

Authors : Antonello Calabró, Eda Marchetti, Giorgio Oronzo Spagnolo, Pierangela Cempini, Luca Mancini, Serena Paoletti

Published in: Software Quality. Complexity and Challenges of Software Engineering in Emerging Technologies

Publisher: Springer International Publishing

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Abstract

Recently the Public Administrations pay a lot of attention to decreases the time required for document production and validation specifically in case of travel management. In this paper we describe the procedural steps followed to implement a first prototype framework for automating the travel management process adopted inside an Italian PA. To achieve this goal, we represent the process through Business Models specified into a formal notations. The experience highlighted important challenges in the application of automatic facilities for the travel management and let the detection of inconsistencies and improvements of the process itself.

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Footnotes
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Metadata
Title
Towards the Automation of the Travel Management Procedure of an Italian Public Administration
Authors
Antonello Calabró
Eda Marchetti
Giorgio Oronzo Spagnolo
Pierangela Cempini
Luca Mancini
Serena Paoletti
Copyright Year
2017
DOI
https://doi.org/10.1007/978-3-319-49421-0_12

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