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03-11-2023 | Empirical Piece

Understanding Coping at Work During Socio-Environmental Jolts: A Person-Centered Investigation

Authors: Mahira L. Ganster, Maira E. Ezerins, Allison S. Gabriel, Nitya Chawla, Christopher C. Rosen, Rebecca L. MacGowan, Jerel E. Slaughter

Published in: Journal of Business and Psychology | Issue 3/2024

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Abstract 

This article delves into the intricacies of coping mechanisms employed by employees during significant socio-environmental disruptions, such as the COVID-19 pandemic. It challenges traditional approaches that examine coping strategies in isolation, instead adopting a person-centered method to uncover distinct profiles of coping. Through two studies, the research identifies three primary coping profiles: non-copers, compromisers, and moderate devaluators. Each profile represents a unique combination of coping strategies, including changing the situation, accommodation, devaluation, avoidance, and symptom reduction. The study also explores how these profiles relate to strain-based outcomes, such as somatic complaints, job satisfaction, turnover intentions, and job performance. By examining the interplay between coping strategies and their effectiveness, this article offers valuable insights into how employees manage stress and maintain well-being in volatile work environments.

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Data in both studies have been reported in two publications; however, there is no overlap in variables used in each study (see Appendix A). Although data are not available, all output results for both studies are posted in an Open Science Framework (OSF) repository, available at: https://osf.io/cqk6m/?view_only=43d290060a384cb2b82b3cc4490ceede.

In a prior version of this manuscript, we also considered number of children at home and perceived vulnerability to COVID-19. Results of these antecedents in predicting COVID-19 coping profiles are available upon request.

In a prior version of our manuscript, we also considered employees’ general health (Goldberg & Williams, 1988). Results of these analyses are available upon request.

Twenty-eight participants were removed for failing attention checks (e.g., “please select ‘strongly agree’”), and 33 were removed for careless responding in the Time 2 or Time 3 survey (e.g., completed our survey in less than 360 s, did not adhere to reverse scoring patterns). We also removed 10 participants at Time 2 whose identification numbers could not be matched to participants at Time 1.

We also compared these person-centered analyses to multiple types of variable-centered (i.e., regression) analyses to assess how our person-centered approach provided new insights into how employees cope. Generally, our hypothesized antecedents were positively related to coping, but did not distinguish well between the combination of strategies that employees deployed. Likewise, we found limited results in terms of significant relationships between coping and our three outcomes. Generally, the variable-centered analyses were not able to capture heterogeneity in our sample due to profile membership or differences due to the combinations of coping enacted (e.g., differences between compromisers and moderate copers). Full results are available in Appendix B in our online OSF repository.

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Title: Understanding Coping at Work During Socio-Environmental Jolts: A Person-Centered Investigation
Authors: Mahira L. Ganster
Maira E. Ezerins
Allison S. Gabriel
Nitya Chawla
Christopher C. Rosen
Rebecca L. MacGowan
Jerel E. Slaughter
Publication date: 03-11-2023
Publisher: Springer US
Published in: Journal of Business and Psychology / Issue 3/2024
Print ISSN: 0889-3268
Electronic ISSN: 1573-353X
DOI: https://doi.org/10.1007/s10869-023-09915-6

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Understanding Coping at Work During Socio-Environmental Jolts: A Person-Centered Investigation

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Springer Professional "Business + Economics & Engineering + Technology"

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Is It #okaytosay I Have Anxiety and Depression? Evaluations of Job Applicants Who Disclose Mental Health Problems on LinkedIn

Attachment in Mentoring Relationships

Early Career Nurses' Need Fulfillment Profiles: A Longitudinal Person-Centered Perspective on their Nature, Stability, Determinants and Consequences

Leader Identity on the Fly: Intra-personal Leader Identity Dynamics in Response to Strong Events

Detecting Careless Respondents in Multidimensional Forced Choice Data: An Application of lz Person-Fit Statistic to the TIRT Model

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