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2013 | OriginalPaper | Chapter

Understanding ISD and Innovation through the Lens of Fragmentation

Authors : Michel Thomsen, Maria Åkesson

Published in: Grand Successes and Failures in IT. Public and Private Sectors

Publisher: Springer Berlin Heidelberg

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Information systems development (ISD) and innovation is a complex and challenging endeavor. In this paper we inquire into the process of ISD and innovation to shed light on the ambiguous nature of such processes. This was done in an interpretive study of 10 governmental ISD projects where 14 interviews with key persons were conducted. In addition 11 interviews with senior IT consultants were conducted. Based on this study we propose an analytical lens to understand ISD and innovation. This lens is based on a metaphor grounded in the empirical material. This metaphor,

fragmentation

, mediates a deeper understanding of ISD and innovation regarding three aspects of complexity: knowledge, culture and discourse, and time and space.

Metadata
Title
Understanding ISD and Innovation through the Lens of Fragmentation
Authors
Michel Thomsen
Maria Åkesson
Copyright Year
2013
Publisher
Springer Berlin Heidelberg
DOI
https://doi.org/10.1007/978-3-642-38862-0_29

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