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2015 | OriginalPaper | Chapter

Understanding Privacy Concerns in Online Courses: A Case Study of Proctortrack

Authors : Anwar ul Haq, Arshad Jamal, Usman Butt, Asim Majeed, Aykut Ozkaya

Published in: Global Security, Safety and Sustainability: Tomorrow's Challenges of Cyber Security

Publisher: Springer International Publishing

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Abstract

This study aims to investigate underlying causes of privacy concerns of online learners which emerged as a consequence from the launch of an automated proctoring technology by an educational institution. The privacy has become a vital issue in the modern age of information due to the complex, dynamic and fluid nature of privacy it is far from easy to define and understand what privacy means in certain situations. Consequently, designers of interactive systems often misunderstand privacy and even often ignore it, thus causing concerns for users. Using content analysis approach [1], qualitative data was collected and analysed from 130 online bloggers during the deployment phase of Proctortrack tool. The results and findings provide useful new insights into the nature and form of privacy concerns of online learners. Findings have theoretical as well as practical implications for the successful adoption of Massive Open Online Courses (MOOCs) and similar systems.

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Metadata
Title
Understanding Privacy Concerns in Online Courses: A Case Study of Proctortrack
Authors
Anwar ul Haq
Arshad Jamal
Usman Butt
Asim Majeed
Aykut Ozkaya
Copyright Year
2015
DOI
https://doi.org/10.1007/978-3-319-23276-8_12

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