Skip to main content
EXTENDED SEARCH
Log in
Top
Published in:
Read chapter Read first chapter

2020 | OriginalPaper | Chapter

Understanding the Challenges to the Safe Delivery of Care in the Mexican Healthcare System

Authors : Carlos D. de-Leon Zuloaga, Carlos Aceves-Gonzalez, Elvira Perez Vallejos, Rosa Rosales-Cinco, Alexandra Lang, Sue Hignett

Published in: Advances in Human Factors and Ergonomics in Healthcare and Medical Devices

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Safety and quality challenges have been identified by national and global organizations highlighting the need for health sector improvements in Mexico. The current research investigates healthcare workers’ perspectives of factors affecting their job performance and wellbeing, ability to provide effective care and overall patient safety culture within a public hospital in Guadalajara. A total of 30 hospital staff took part in a card sorting task to elicit the perceived impact of eight pre-identified organizational factors. Results showed that healthcare workers identified the top contributory factors as ‘Finance/budget’ and ‘Resources’. ‘Staff numbers and competency’ was chosen for having more significant impact in delivering safe and effective healthcare, while ‘Communication’ was perceived to have more impact on the way their do their job. The findings from this study helped to identify areas for future applied research projects and provisional direction to the Hospital Quality Managers for targeted improvements projects.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Business + Economics & Engineering + Technology"

Online-Abonnement

Springer Professional "Business + Economics & Engineering + Technology" gives you access to:

  • more than 102.000 books
  • more than 537 journals

from the following subject areas:

  • Automotive
  • Construction + Real Estate
  • Business IT + Informatics
  • Electrical Engineering + Electronics
  • Energy + Sustainability
  • Finance + Banking
  • Management + Leadership
  • Marketing + Sales
  • Mechanical Engineering + Materials
  • Insurance + Risk


Secure your knowledge advantage now!

inform now

Springer Professional "Engineering + Technology"

Online-Abonnement

Springer Professional "Engineering + Technology" gives you access to:

  • more than 67.000 books
  • more than 390 journals

from the following specialised fileds:

  • Automotive
  • Business IT + Informatics
  • Construction + Real Estate
  • Electrical Engineering + Electronics
  • Energy + Sustainability
  • Mechanical Engineering + Materials





 

Secure your knowledge advantage now!

inform now

Springer Professional "Business + Economics"

Online-Abonnement

Springer Professional "Business + Economics" gives you access to:

  • more than 67.000 books
  • more than 340 journals

from the following specialised fileds:

  • Construction + Real Estate
  • Business IT + Informatics
  • Finance + Banking
  • Management + Leadership
  • Marketing + Sales
  • Insurance + Risk



Secure your knowledge advantage now!

inform now
previous chapter Low Back Pain and Work Ability Among Thai Nurses
next chapter Development of a Sleep Monitoring System by Using a Depth Sensor: A Pilot Study
Literature
This content is only visible if you are logged in and have the appropriate permissions.
Metadata
Title
Understanding the Challenges to the Safe Delivery of Care in the Mexican Healthcare System
Authors
Carlos D. de-Leon Zuloaga
Carlos Aceves-Gonzalez
Elvira Perez Vallejos
Rosa Rosales-Cinco
Alexandra Lang
Sue Hignett
Copyright Year
2020
Book
Advances in Human Factors and Ergonomics in Healthcare and Medical Devices

Print ISBN: 978-3-030-20450-1

Electronic ISBN: 978-3-030-20451-8

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-20451-8_17