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2014 | OriginalPaper | Chapter

5. Unfurling Organizational Innovation in Public Services: The Case of a Public Research Organization

Authors : Carlos Martin-Rios, Charles Heckscher, Cesar Gonzalez

Published in: Management Innovation

Publisher: Springer International Publishing

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Abstract

This paper uses a longitudinal case study of an internally driven organizational innovation and redesign process at a scientific or public research organization (PRO) as a way of illustrating innovation dynamics that result from the need to formulate a new strategic mission for the organization as a response to wider environmental and institutional pressure. Based on in-depth interviews with key participants, supplemented by a review of project reports, contract archives, publications and press coverage, this paper illustrates that organizational renewal is a complex phenomenon in PROs and that innovations in essential elements of the formal structure, work practices and values can serve as important enablers of change in highly rigid work environments; it also shows that the introduction of certain management principles borrowed from private organizations may accelerate change by providing a strong basis for developing a shared collaborative organization in public research.

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previous chapter Understanding Organizational Innovation from Its Practice

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Title: Unfurling Organizational Innovation in Public Services: The Case of a Public Research Organization
Authors: Carlos Martin-Rios
Charles Heckscher
Cesar Gonzalez
Publisher: Springer International Publishing
Book: Management Innovation
Print ISBN: 978-3-319-03133-0

Electronic ISBN: 978-3-319-03134-7

Copyright Year: 2014
DOI: https://doi.org/10.1007/978-3-319-03134-7_5