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2020 | OriginalPaper | Chapter

Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry

Authors : Camilo Murillo Coba, Xavier Boucher, François Vuillaume, Alexandre Gay, Jesus Gonzalez-Feliu

Published in: Boosting Collaborative Networks 4.0

Publisher: Springer International Publishing

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Abstract

This paper explains the first steps of a smart PSS engineering approach, aimed at eliciting stakeholder needs, prototyping the value proposition, representing how the Original Equipment Manufacturer (OEM) will capture value and share it with a collaborative network of stakeholders while identifying and prioritizing risks from the value proposition. The approach addresses two gaps in the field of smart PSS design: (i) the need of visualizing solutions to support the transformation of value propositions for the stakeholders into a contract mechanism supporting value capture by the offering company and (ii) the importance of integrating risk management during the design of Smart PSS value proposition

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Metadata
Title
Value Proposition in Smart PSS Engineering: Case Study in the Residential Heating Appliance Industry
Authors
Camilo Murillo Coba
Xavier Boucher
François Vuillaume
Alexandre Gay
Jesus Gonzalez-Feliu
Copyright Year
2020
DOI
https://doi.org/10.1007/978-3-030-62412-5_35

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