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Sales Excellence

"Veränderungen verstehen, indem wir nah am Kunden sind"

  • 01-12-2018
  • Titel
Published in:
Author
Gabi Böttcher
Published in
Sales Excellence | Issue 12/2018

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Excerpt

In digitalen Zeiten steht das Kundenbeziehungsmanagement vor neuen Herausforderungen. Dr. Hajo Rapp, Leiter strategisches Kundenmanagement bei TÜV Süd, sprach im Interview mit Sales Excellence über die Ansprüche an die Kundenbeziehungen in disruptiven Märkten. …

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previous article Der menschliche Faktor
next article Auch der Kunde ist digitalisiert!
Title
"Veränderungen verstehen, indem wir nah am Kunden sind"
Author
Gabi Böttcher
Publication date
01-12-2018
Publisher
Springer Fachmedien Wiesbaden
Published in
Sales Excellence / Issue 12/2018
Print ISSN: 2522-5960
Electronic ISSN: 2522-5979
DOI
https://doi.org/10.1007/s35141-018-0185-6

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