6. We Built It, Now What?

This chapter delves into the critical role of testing and quality assurance in achieving sustainable accessible design in software development. It begins by discussing the importance of automated testing, which involves programmatically running parts of an application to ensure functionality under various scenarios and to prevent regressions. The advantages of automated testing include shorter feedback cycles and the identification of systemic issues in large teams. However, the chapter also acknowledges the limitations, such as the restricted subset of WCAG guidelines that can be checked and the inability to verify semantic accuracy. It then introduces scanners as a midpoint between automated and manual testing, which are particularly useful for teams without automated testing practices. The chapter also emphasizes the significance of manual testing strategies, including the creation of user personas and regular testing routines. It concludes by providing guidance on evaluating third-party testing vendors and the importance of customer service for users with disabilities. Throughout, the chapter offers practical insights and tools to enhance accessibility in software products, making it a valuable resource for professionals seeking to improve their testing and quality assurance practices.