Skip to main content
Top

2019 | OriginalPaper | Chapter

Web Accessibility Evaluation Methods: A Systematic Review

Authors : Almendra Nuñez, Arturo Moquillaza, Freddy Paz

Published in: Design, User Experience, and Usability. Practice and Case Studies

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

In this paper, we present the results of a systematic review involving the techniques or methods of web accessibility currently used, the domains that have been covered and the disabilities that were focused. The search strategy identified 343 studies, where only 20 were finally selected for the review. We found that automatic tools are the most frequent techniques used to evaluate web accessibility. In addition, most studies performed in the educational domain and the majority of studies do not focus on a special disability.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference Aizpurua, A., Harper, S., Vigo, M.: Exploring the relationship between web accessibility and user experience. Int. J. Hum.-Comput. Stud. 91, 13–23 (2016)CrossRef Aizpurua, A., Harper, S., Vigo, M.: Exploring the relationship between web accessibility and user experience. Int. J. Hum.-Comput. Stud. 91, 13–23 (2016)CrossRef
2.
go back to reference Vollenwyder, B., Iten, G.H., Brühlmann, F., Opwis, K., Mekler, E.D.: Salient beliefs influencing the intention to consider web accessibility. Comput. Hum. Behav. 92, 352–360 (2019)CrossRef Vollenwyder, B., Iten, G.H., Brühlmann, F., Opwis, K., Mekler, E.D.: Salient beliefs influencing the intention to consider web accessibility. Comput. Hum. Behav. 92, 352–360 (2019)CrossRef
4.
go back to reference Martínez, A.B., Andrés, J.D., García, J.: Determinants of the web accessibility of european banks. Inf. Process. Manag. 50(1), 69–86 (2014)CrossRef Martínez, A.B., Andrés, J.D., García, J.: Determinants of the web accessibility of european banks. Inf. Process. Manag. 50(1), 69–86 (2014)CrossRef
5.
go back to reference Henry, S.L., Abou-Zahra, S., Brewer, J.: The role of accessibility in a universal web. In: Proceedings of the 11th Web for All Conference, W4A 2014, pp. 17:1–17:4. ACM, New York (2014) Henry, S.L., Abou-Zahra, S., Brewer, J.: The role of accessibility in a universal web. In: Proceedings of the 11th Web for All Conference, W4A 2014, pp. 17:1–17:4. ACM, New York (2014)
6.
go back to reference Wentz, B., Pham, D., Feaser, E., Smith, D., Smith, J., Wilson, A.: Documenting the accessibility of 100 US bank and finance websites. Univers. Access Inf. Soc. (2018) Wentz, B., Pham, D., Feaser, E., Smith, D., Smith, J., Wilson, A.: Documenting the accessibility of 100 US bank and finance websites. Univers. Access Inf. Soc. (2018)
7.
go back to reference Nazar, H., Sarfraz, M.S., Shoaib, U.: Web accessibility evaluation of banking website in Pakistan. Int. J. Comput. Sci. Inf. Secur. 15(1), 642–650 (2017) Nazar, H., Sarfraz, M.S., Shoaib, U.: Web accessibility evaluation of banking website in Pakistan. Int. J. Comput. Sci. Inf. Secur. 15(1), 642–650 (2017)
8.
go back to reference Chalhoub, G.: Evaluating accessibility and usability for different applications. Technical report, University of Southampton (2018) Chalhoub, G.: Evaluating accessibility and usability for different applications. Technical report, University of Southampton (2018)
9.
go back to reference Katerattanakul, P., Hong, S., Lee, H.M., Kam, H.J.: The effects of web accessibility certification on the perception of companies’ corporate social responsibility. Univers. Access Inf. Soc. 17(1), 161–173 (2018)CrossRef Katerattanakul, P., Hong, S., Lee, H.M., Kam, H.J.: The effects of web accessibility certification on the perception of companies’ corporate social responsibility. Univers. Access Inf. Soc. 17(1), 161–173 (2018)CrossRef
11.
go back to reference Navarrete, R., Luján, S.: Accesibilidad web en las universidades del ecuador. análisis preliminar. Revista Politécnica 33(1), 43 (2014) Navarrete, R., Luján, S.: Accesibilidad web en las universidades del ecuador. análisis preliminar. Revista Politécnica 33(1), 43 (2014)
12.
go back to reference Valdés, F.F.: Desarrollo de sitios web: la ley, el orden y los estándares. Serie Bibliotecología y Gestión de Información 28, 1–24 (2007) Valdés, F.F.: Desarrollo de sitios web: la ley, el orden y los estándares. Serie Bibliotecología y Gestión de Información 28, 1–24 (2007)
13.
go back to reference Kitchenham, B., Charters, S.: Guidelines for performing systematic literature reviews in software engineering. Technical report EBSE 2007-001, Keele University and Durham University (2007) Kitchenham, B., Charters, S.: Guidelines for performing systematic literature reviews in software engineering. Technical report EBSE 2007-001, Keele University and Durham University (2007)
14.
go back to reference Acosta-Vargas, P., Luján-Mora, S., Salvador-Ullauri, L.: Evaluation of the web accessibility of higher-education websites. In: 2016 15th International Conference on Information Technology Based Higher Education and Training (ITHET), pp. 1–6, September 2016 Acosta-Vargas, P., Luján-Mora, S., Salvador-Ullauri, L.: Evaluation of the web accessibility of higher-education websites. In: 2016 15th International Conference on Information Technology Based Higher Education and Training (ITHET), pp. 1–6, September 2016
15.
go back to reference Acosta-Vargas, P., Acosta, T., Luján-Mora, S.: Framework for accessibility evaluation of hospital websites. In: 2018 International Conference on eDemocracy eGovernment (ICEDEG), pp. 9–15, April 2018 Acosta-Vargas, P., Acosta, T., Luján-Mora, S.: Framework for accessibility evaluation of hospital websites. In: 2018 International Conference on eDemocracy eGovernment (ICEDEG), pp. 9–15, April 2018
16.
go back to reference Brajnik, G., Vigo, M., Yesilada, Y., Harper, S.: Group vs individual web accessibility evaluations: effects with novice evaluators. Interact. Comput. 28(6), 843–861 (2016)CrossRef Brajnik, G., Vigo, M., Yesilada, Y., Harper, S.: Group vs individual web accessibility evaluations: effects with novice evaluators. Interact. Comput. 28(6), 843–861 (2016)CrossRef
17.
go back to reference Acosta-Vargas, P., Luján-Mora, S., Salvador-Ullauri, L.: Quality evaluation of government websites. In: 2017 Fourth International Conference on eDemocracy eGovernment (ICEDEG), pp. 8–14, April 2017 Acosta-Vargas, P., Luján-Mora, S., Salvador-Ullauri, L.: Quality evaluation of government websites. In: 2017 Fourth International Conference on eDemocracy eGovernment (ICEDEG), pp. 8–14, April 2017
18.
go back to reference Acosta-Vargas, P., et al.: Towards web accessibility in telerehabilitation platforms. In: 2018 IEEE Third Ecuador Technical Chapters Meeting (ETCM), pp. 1–6, October 2018 Acosta-Vargas, P., et al.: Towards web accessibility in telerehabilitation platforms. In: 2018 IEEE Third Ecuador Technical Chapters Meeting (ETCM), pp. 1–6, October 2018
19.
go back to reference Baazeem, I.S., Al-Khalifa, H.S.: Advancements in web accessibility evaluation methods: how far are we? In: Proceedings of the 17th International Conference on Information Integration and Web-based Applications & Services, iiWAS 2015, pp. 90:1–90:5. ACM, New York (2015) Baazeem, I.S., Al-Khalifa, H.S.: Advancements in web accessibility evaluation methods: how far are we? In: Proceedings of the 17th International Conference on Information Integration and Web-based Applications & Services, iiWAS 2015, pp. 90:1–90:5. ACM, New York (2015)
20.
go back to reference Song, S., et al.: Crowdsourcing-based web accessibility evaluation with golden maximum likelihood inference. Process. ACM Hum.-Comput. Interact. 2(CSCW), 163:1–163:21 (2018) Song, S., et al.: Crowdsourcing-based web accessibility evaluation with golden maximum likelihood inference. Process. ACM Hum.-Comput. Interact. 2(CSCW), 163:1–163:21 (2018)
21.
go back to reference Calvo, R., Seyedarabi, F., Savva, A.: Beyond web content accessibility guidelines: expert accessibility reviews. In: Proceedings of the 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-Exclusion, DSAI 2016, pp. 77–84. ACM, New York (2016) Calvo, R., Seyedarabi, F., Savva, A.: Beyond web content accessibility guidelines: expert accessibility reviews. In: Proceedings of the 7th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-Exclusion, DSAI 2016, pp. 77–84. ACM, New York (2016)
22.
go back to reference Mendoza-González, A., et al.: An approach to make software testing for users with down syndrome a little more pleasant. In: Proceedings of the XIX International Conference on Human Computer Interaction, Interacción 2018, pp. 5:1–5:8. ACM, New York (2018) Mendoza-González, A., et al.: An approach to make software testing for users with down syndrome a little more pleasant. In: Proceedings of the XIX International Conference on Human Computer Interaction, Interacción 2018, pp. 5:1–5:8. ACM, New York (2018)
23.
go back to reference Coughlan, T., Lister, K.: The accessibility of administrative processes: assessing the impacts on students in higher education. In: Proceedings of the Internet of Accessible Things, W4A 2018, pp. 5:1–5:10. ACM, New York (2018) Coughlan, T., Lister, K.: The accessibility of administrative processes: assessing the impacts on students in higher education. In: Proceedings of the Internet of Accessible Things, W4A 2018, pp. 5:1–5:10. ACM, New York (2018)
24.
go back to reference Vila, T.D., González, E.A., Darcy, S.: Website accessibility in the tourism industry: an analysis of official national tourism organization websites around the world. Disabil. Rehabil. 40(24), 2895–2906 (2018)CrossRef Vila, T.D., González, E.A., Darcy, S.: Website accessibility in the tourism industry: an analysis of official national tourism organization websites around the world. Disabil. Rehabil. 40(24), 2895–2906 (2018)CrossRef
27.
go back to reference Valizadeh-Haghi, S., Rahmatizadeh, S.: Evaluation of the quality and accessibility of available websites on kidney transplantation. Urol. J. 15(5), 261–265 (2018) Valizadeh-Haghi, S., Rahmatizadeh, S.: Evaluation of the quality and accessibility of available websites on kidney transplantation. Urol. J. 15(5), 261–265 (2018)
28.
go back to reference Acosta, T., Luján-Mora, S., Acosta-Vargas, P.: Method for accessibility assessment of heading in online editors. In: Proceedings of the 2017 9th International Conference on Education Technology and Computers, ICETC 2017, pp. 243–247. ACM, New York (2017) Acosta, T., Luján-Mora, S., Acosta-Vargas, P.: Method for accessibility assessment of heading in online editors. In: Proceedings of the 2017 9th International Conference on Education Technology and Computers, ICETC 2017, pp. 243–247. ACM, New York (2017)
29.
go back to reference Agangiba, M., Kabanda, S.: Research foci, methodologies, and theories used in addressing e-government accessibility for persons with disabilities in developing countries. Interdisc. J. Inf. Knowl. Manag. 12, 245–268 (2017) Agangiba, M., Kabanda, S.: Research foci, methodologies, and theories used in addressing e-government accessibility for persons with disabilities in developing countries. Interdisc. J. Inf. Knowl. Manag. 12, 245–268 (2017)
31.
go back to reference Debevc, M., Kožuh, I., Hauptman, S., Klembas, A., Lapuh, J.B., Holzinger, A.: Using WCAG 2.0 and heuristic evaluation to evaluate accessibility in educational web based pages. In: Uden, L., Liberona, D., Welzer, T. (eds.) LTEC 2015. CCIS, vol. 533, pp. 197–207. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-22629-3_16CrossRef Debevc, M., Kožuh, I., Hauptman, S., Klembas, A., Lapuh, J.B., Holzinger, A.: Using WCAG 2.0 and heuristic evaluation to evaluate accessibility in educational web based pages. In: Uden, L., Liberona, D., Welzer, T. (eds.) LTEC 2015. CCIS, vol. 533, pp. 197–207. Springer, Cham (2015). https://​doi.​org/​10.​1007/​978-3-319-22629-3_​16CrossRef
Metadata
Title
Web Accessibility Evaluation Methods: A Systematic Review
Authors
Almendra Nuñez
Arturo Moquillaza
Freddy Paz
Copyright Year
2019
Publisher
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-23535-2_17