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2018 | OriginalPaper | Chapter

What Can Psychology Offer in Cross-Cultural Dialogue: A Psychological Approach to Intercultural Competence

Authors : Marzanna Farnicka, Margarida Pocinho

Published in: Cross-Cultural Dialogue as a Conflict Management Strategy

Publisher: Springer International Publishing

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Abstract

Psychology, as a field of an applied social science, could offer theories, procedures and trainings in solving some basic problems (e.g. fear, injustice) in security studies. This chapter was inspired by SALTO report (Bortini and Behrooz in SALTO Youth, 2012). The work presented ‘working’ definition of intercultural competence, focused on theories of acculturation and emotional-cognitive processes involved in the creation and preservation of the bias of intercultural skills approach. The process of the development of basic skills such as: coping with insecurity, critical thinking, tolerance of ambiguity, communication were described. The review of the literature and some applications of this subject were presented as a step to use them in everyday practice. Having a framework of intercultural competence such as these presented and discussed above, it can be helpful in ensuring a more comprehensive, integrated approach in everyday work and life and promoting a better cross-cultural dialogue.

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Metadata
Title
What Can Psychology Offer in Cross-Cultural Dialogue: A Psychological Approach to Intercultural Competence
Authors
Marzanna Farnicka
Margarida Pocinho
Copyright Year
2018
DOI
https://doi.org/10.1007/978-3-319-77231-8_7