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Abstract
Introduction
Focusing on select Australian legislation and caselaw, this chapter examines legally derived understandings of vulnerability and the special measures including remote communication technologies like CCTV and audiovisual links (AVL) that are made available to those who are designated as vulnerable before the law. While legal definitions of vulnerability are narrow, caselaw demonstrates a broader approach from courts including instances where the courts do respond to the vulnerabilities of defendants.
Legislative Definitions of Vulnerable Persons
Criminal procedural and evidential legislative definitions of vulnerable persons are not uniform (Giuffrida & Mackay, 2021), and tend to be framed by, firstly, inherent characteristics and/or, secondly, factors that may make individuals vulnerable in giving evidence. In addition, legislative provisions regarding vulnerability apply, with a few exceptions, only to witnesses, complainants and victims (hereinafter, ‘witnesses’) who are not the accused. The legislative definitions of vulnerability determine who gains the benefit of special or protective measures which seek to enable vulnerable people to give their best evidence and to participate in criminal trials without intimidation or re-traumatisation.
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Inherent Vulnerabilities
Evidence legislation generally treats children and persons with cognitive impairment as having inherent vulnerabilities.1 While the definition of a ‘child’ is contextual,2 arguably, in accordance with the Convention on the Rights of the Child (Royal Commission, 2023), all individuals under the age of 18 are vulnerable. ‘Cognitive impairment’ commonly includes a range of conditions, for instance, in New South Wales (NSW), cognitive impairment includes an intellectual disability, developmental disorder including autism spectrum disorder, a neurological disorder, dementia, a severe mental illness or a brain injury.3 Meanwhile in Victoria (Vic), it includes ‘impairment because of mental illness, intellectual disability, dementia or brain injury’.4 Tasmanian (Tas) legislation has eschewed the ‘vulnerable person’ terminology in favour of ‘people with communication needs’ on the basis that the latter is more expansive and covers communication needs arising from multiple factors (TLRI, 2018).5 Similarly in the Australian Capital Territory (ACT), witness ‘communication difficulties’, for example, a mental or physical disability that impedes speech, are recognised as disabilities.
Other Factors of Vulnerability
Beyond children and individuals with cognitive impairments, vulnerable witness definitions encompass factors that may render individuals vulnerable when giving evidence. For example, South Australia (SA) and Northern Territory (NT) legislation includes an alleged victim of violence, threats of violence or retribution, complainants in sexual offences or domestic violence offences and a witness that the court considers to be vulnerable.6 In the NT, a wide array of factors may be considered in assessing vulnerability and the court may have regard to any relevant condition or characteristic of the witness, including age, education, ethnic and cultural background, gender, language background and skills, level of maturity, understanding and personality, mental and physical disability, and the relationship between the witness and defendant.7
This is also the case with ‘special witness’ provisions. A person may be declared a special witness in Western Australia (WA) (see also Queensland8) if they are unlikely to be able to give evidence satisfactorily due to a range of other vulnerabilities: intellectual, mental or physical disability, or the person is likely to suffer severe emotional trauma by reason of age or cultural background or relationship to a party or nature of the subject matter.9 There are also ‘prescribed witnesses’, for instance, in the ACT this refers to a child complainant in a sexual offence proceeding, or a child in a serious violent offence proceeding involving death.10 In effect, this legislation creates a presumption that such prescribed witnesses are inherently vulnerable necessitating, as we will see in the following section, the appointment of an intermediary.11
Vulnerable Defendants
Most vulnerable person provisions only apply to witnesses, leading to the ‘unequal treatment of vulnerable defendants’ (Owusu-Bempah, 2020, p. 1; see also Dehaghani, 2020; Fairclough, 2017; Fairclough & Greenwood, 2023; Fairclough et al., 2023; Hughes et al., 2022; Jacobson & Cooper, 2020; O’Loughlin et al., 2024; Taggart, 2024). Yet, as Giuffrida and Mackay (2021, p. 503) argue, ‘many adult defendants will share characteristics of [vulnerable] witnesses—the same characteristics that have led to witnesses being provided with special assistance’. This approach is typical around the world and possibly difficult to reconcile with legal principles regarding the accused’s right to a fair trial and effective participation.
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The vulnerabilities of suspects or defendants may be relevant in the contexts of initial police interactions and bail hearings (Hughes et al., 2022).12 Regarding police detention and investigation, ‘vulnerable persons’ include children, people with impaired intellectual or physical functioning, Aboriginal and Torres Strait Islander peoples and people from non-English-speaking backgrounds.13 Legislation also recognises the vulnerability of children in police custody or when being questioned by people in authority.14 Regarding court procedure and evidence legislation, the accused may fall within the definition of vulnerable person in limited circumstances.15 Such legislative recognition of a vulnerable accused may have repercussions in their competence to give evidence16 and may enable potential support. Of course, a threshold consideration regarding vulnerable accused persons is whether they have capacity to be tried, and provisions concerning fitness to stand trial, as well as the impairment defence, involve assessment of specific vulnerabilities. For example, forensic legislation provides that when a fitness inquiry is held, the court must consider ‘whether the trial process can be modified, or assistance provided, to facilitate the [accused’s] understanding and effective participation in the trial’.17
Finally, the vulnerability of an offender might be relevant at sentencing.18 However, O’Loughlin et al. (2024, p. 8) argue that taking ‘vulnerability into account at the sentencing stage is insufficient to palliate the hardships imposed by criminal investigation, prosecution and conviction’. Scholarship has identified how the vulnerabilities of defendants and offenders may be associated with poorer justice outcomes (Dunn et al., 2008; Hughes et al., 2022; Rice & Skinns, 2021; Tudor-Owen et al., 2023).
Conclusion
In summary, Australian jurisdictions have various legally derived understandings of vulnerability. At law, there are several factors considered in defining a person who is inherently vulnerable or who might become vulnerable before the court. Vulnerabilities are recognised as arising from individual characteristics, relationships between parties, the nature of the alleged offending and the adversarial trial itself. Clearly age, particularly youth, and significant impairments are universally accepted as indicating the need for support or alternative arrangements. In the next section, we will see how this identification process unlocks special or protective measures in criminal procedure.
Legislative Supports for Vulnerable Persons
Vulnerable persons may face challenges in participating, understanding and being understood in criminal proceedings, requiring interventions and supportive measures to minimise barriers to justice and ensure fairness (Hoff et al., 2022). In general, accommodations, including technological interventions, are made available to vulnerable witnesses, that is, non-defendants, to access justice, engage in legal process and give their ‘best evidence’ in daunting circumstances (Royal Commission, 2017). In Australia, few jurisdictions provide similar support for vulnerable defendants.
A key rationale for the various procedural supports or alternative arrangements, particularly for witnesses, is to address the ‘difficult or even harrowing experience’ of giving comprehensible evidence in a formal, combative and unfamiliar court environment:
For some people, including very young children, people with disabilities, those from minority linguistic or cultural backgrounds, and complainants in sexual cases, giving evidence in court may be not only difficult, but virtually impossible. Such people are all “vulnerable” witnesses in the sense that, without special assistance, their evidence may never be satisfactorily heard (NZLC, 1996, p. 1).
That is, without support, the evidence of alleged offences may not be dealt with by the criminal courts. Such acknowledgement enlivens measures aimed at limiting distress, trauma and intimidation, facilitating speedy resolutions, and ensuring that vulnerable witnesses are treated with dignity, respect and compassion.19
While there isn’t a consistent approach across Australia, typical legislative supports include alternative arrangements for giving evidence via pre-recorded evidence-in-chief, out of court representations facilitated by remote communication technologies such as CCTV and AVL, physical screening and one-way glass, closed courts as well as ground rules hearings, witness intermediaries, support people and therapy dogs via various canine court companion programmes (Guide Dogs, 2024; AIJA, 2022).
Pre-recorded interviews mean that the vulnerable witness can provide a single, contemporaneous account and minimise the re-traumatisation involved in recounting difficult facts. Specific provisions are made for pre-recorded evidence hearings in child sexual offence proceedings, given the recognised difficulties that child complainants/victims experience as witnesses giving evidence.20 Key features of this programme include witness intermediaries and ground rules hearings aimed at reducing stress and improving the accuracy and quality of evidence without diminishing fairness to the defendant (Cashmore & Shackel, 2018). Interestingly, research from England and Wales points to lower conviction rates when pre-recorded evidence is used (Thomas, 2023), a finding disputed by the Ministry of Justice (Baksi, 2025).21
In NSW, vulnerable accused persons may be eligible to give evidence via CCTV from a separate location within the courthouse or a different facility.22 If not suitable or available, there are other options to restrict contact and sightlines between a vulnerable person and another person including physical screens and seating plans.23 In limited circumstances, support persons may be available for vulnerable defendants.24
Witness intermediaries are not necessarily connected with technological interventions in court, but they are very relevant for vulnerable individuals with communication needs. First introduced in England and Wales in 2004 (Cooper & Mattison, 2017; Kearns et al., 2022), variations of this facilitator scheme have been introduced in New Zealand, Northern Ireland and most Australian states and territories (Howard et al., 2020; Taggart, 2023). In Australia, intermediaries are usually officers of the Court and specialists in communication needs.25 Their role is to impartially facilitate communication and interactions with the vulnerable witness as well as between that person and the court to ensure that the witness can understand questions and provide their best evidence.26 A witness intermediary will evaluate the vulnerable individual to gauge their communication needs, which may require, for example, a specific style of questioning and visual aids (McLean & Elston, 2024).27 At the ground rules hearing, the intermediary recommends how the trial should be conducted in terms of the communication and support needs of vulnerable witnesses.28 There is limited access to intermediaries’ programmes by vulnerable defendants (Giuffrida & Mackay, 2021; Dehaghani et al., 2024; ACTHRC, 2024).
In summary, while there are diverse legislated supports available to vulnerable persons, most special measures and protections focus on prosecution witnesses. Moreover, the legislative provisions certainly highlight the role of remote communication technologies in mitigating the vulnerabilities of those eligible for support. The following section provides an overview of related Australian caselaw regarding how vulnerability is understood and operationalised in criminal process.
Caselaw Understandings of Vulnerable Persons
As detailed in Chapter ‘Researching Digitalised Criminal Justice with Empirical Methods’, one of this project’s methods involves the content analysis of select Australian criminal caselaw regarding the use of remote communication technologies (such as CCTV and AVL), by vulnerable persons. The circumstances through which caselaw understandings of vulnerable persons arise are diverse, and the cases cited below deal with a range of criminal procedures raising the courts’ consideration of CCTV, AVL, pre-recorded interviews, and vulnerable individuals. This caselaw analysis is productive in (1) demonstrating how understandings of vulnerability are extended beyond legal definitions; (2) describing the uptake of communication technologies in courts and (3) examining challenges associated with these technologies.
Caselaw often demonstrates a broader understanding of vulnerability than provided in the legislation. While many legislative provisions regarding vulnerable persons are primarily directed towards supporting witnesses, the caselaw highlights how defendants often have multifaceted, compounding and complex vulnerabilities that are recognised by the courts. Factors such as age, mental illness, dementia, cognitive impairment, addiction, early life trauma, family dysfunction, victims of sexual and domestic violence, experiences of homelessness, illiteracy, poor attention and poor emotional regulation have all been recognised as sources of vulnerability in both witnesses and defendants. Caselaw thus responds to a constellation of considerations, depending on the specific factual circumstances and the exercise of judicial discretion, that extend vulnerability beyond strict legal definitions.
Certainly, the caselaw attests to the growing acceptance of individuals appearing remotely using CCTV or AVL, including for key witnesses to give their evidence and be cross-examined.29 Particularly for complainants in sexual offending cases, AVL has become standard practice. Similarly, the electronic production of defendants has become less controversial and is generally accepted as ‘appearance’ before the court, where permitted by legislation.30 That said, there continue to be instances where AVL may be refused despite the witness’ security and safety concerns, on the basis that a key witness is best assessed physically in a courtroom.31 Additionally, caselaw demonstrates ongoing concerns regarding remote witnesses and ‘the functional equivalence between in person and AVL evidence’.32 Moreover, cost efficiencies and conveniences do not ‘eclipse the fundamental right of an accused to a fair trial’ that might require the physical attendance of a witness in court for cross-examination and credibility assessment, particularly if their evidence is ‘hotly contested’.33
Remote Vulnerable Witnesses
Caselaw regarding vulnerable witnesses draws on legislative understandings of vulnerability and demonstrates how remote communication technologies are employed to mitigate vulnerabilities. This is primarily by way of pre-recorded interviews for evidence-in-chief and/or the use of remote witness facilities and CCTV, especially for cross-examination. There are clear benefits afforded in vulnerable witnesses being remote from the accused and in minimising re-traumatisation. For instance, in QX,34 the child complainant’s suicidality was triggered by the ongoing court proceedings. Adversarial criminal proceedings undoubtedly take a toll, so AVL and associated measures can support vulnerable witnesses to participate and give their best evidence. Content analysis of caselaw reveals many beneficial uses of AVL, including remote Victim Impact Statements.35 Caselaw recognises the need for clear directions to juries regarding remote appearances,36 while cautioning against extending the anodyne directions.37
Conversely, caselaw highlights quality issues regarding AVL38 and pre-recorded evidence. For example, during a recorded police interview of a child complainant, the camera slipped and only the top of the complainant’s head was visible, undermining the simultaneity of audio and visual, and rendering the recording inadmissible.39 In another recorded police interview of a child complainant, while the child was mostly visible, the audio component was deficient with sections inaudible or indecipherable, again rendering the recording inadmissible.40 In a third case, the entirety of the child complainant’s hand movements was not always visible as she gestured below the view of the camera. Nevertheless, the recording was accepted as an admissible audiovisual record.41 While recorded statements to police are now routine as evidence in court, one case observed that the use of police body worn cameras for the purpose of capturing the young complainant’s evidence was ‘entirely inappropriate’ especially given that it was not possible to see the child’s facial expressions, there was poor audio quality and sometimes the camera captured the floor instead of what the child was indicating.42
Other issues have been raised regarding special measures. For instance, in Smith, the child complainant gave audiovisual recorded evidence-in-chief in a special hearing. While the recording itself wasn’t controversial, there had been a private introductory meeting, as recommended by the intermediary, the day before the special hearing between the judge, child complainant and counsel—but not the accused. The accused did not have the opportunity to watch the meeting by closed videolink and the meeting was not recorded. The Court of Appeal held that this non-public meeting with a vulnerable and key prosecution witness represented a fundamental irregularity and was ‘anathema to the principle of open justice’.43 However, on appeal to the High Court of Australia, it was found that, while there was a risk of an irregularity, no fundamental irregularity in fact occurred such as to constitute a serious departure from accepted trial processes.44 This issue has also come before English courts.45
Some downsides of vulnerable witnesses appearing by AVL is that their comparative size might not be apparent.46 Additionally, evidence by AVL from a complainant whose first language is not English and without an interpreter can cause problems with audibility in the courtroom and court transcription.47
Caselaw records the vulnerabilities of complainants in family, domestic and intimate partner violence cases and their beneficial use of AVL. For example, in Gee,48 the complainant had been declared a special witness given her ability to understand and respond coherently would be adversely impacted by giving evidence in the presence of the accused. The trial judge was satisfied that, had she been forced to give evidence in the ‘usual way’, she would not only be ‘likely to suffer severe emotional trauma, but is also likely to be so intimidated or distressed as to be unable to give evidence or to give evidence satisfactorily’. As a special witness, she was able to give her evidence remotely by way of a special hearing including pre-recorded evidence by AVL. On appeal to the Court of Criminal Appeal (Tas), the appellant argued that such measures led to forensic disadvantage and unfairness. In dismissing the appeal, the Court held that the legislative intent made it clear that primacy is to be given to reducing courtroom trauma for special witnesses.
Remote Vulnerable Defendants
This section builds on my earlier scholarship that distils caselaw regarding the communication needs of remote vulnerable defendants who are fit to plead but may require support, especially if they are giving evidence. McKay (2022) focuses on caselaw concerning remote psychiatric/psychological clinical assessments of vulnerable people-in-prison. There I identify benefits concerning convenience and enhanced access to psychiatric/psychological assessments. Conversely, some judgements are damning of remote evaluations and their perceived lack of rigour, reliability and utility: an ‘imperfect medium’49 for the fulsome assessment of vulnerable individuals.50 McKay and Macintosh (2023) analyses caselaw regarding vulnerable individuals seeking access to justice from prison. Cases reveal the advantages of AVL over prison-court escort across vast distances.51 However, several cases comment on the lack of suitable technological infrastructure to support pre-trial and pre-appeal preparation, especially for people with vulnerabilities,52 and unrepresented individuals.53 Access to legal representation can be compromised for vulnerable defendants on remand when the only option is AVL.54 Other cases reveal the impacts of AVL on effective participation and comprehension. Intellectual disability, cognitive functioning and difficulties with regulating behaviour are identified as vulnerabilities that inhibit a defendant’s capacity to participate in and understand criminal proceedings. In Honeysett, because the accused had a cognitive impairment and distractibility, it was determined that his engagement would be better in the physical courtroom than via AVL, and it gave him the opportunity for a support person.55 On the other hand, there are several cases where AVL beneficially assisted vulnerable people to participate in, understand and cope with proceedings.56 Since publishing McKay and Macintosh (2023), other cases have dealt with situations where the accused is unfit to be tried and so unwell that they cannot even attend their mental health/cognitive impairment special hearing, in-person or by AVL.57 In White, the remote offender, a highly institutionalised person with significant cognitive impairments, had difficulties remaining awake and was allowed to leave the prison AVL room.58
Caselaw reveals a range of technological contexts that can impact vulnerable defendants due to their age. Stringent requirements regarding interviewing child suspects, including the recording of admissions by police body worn cameras,59 or Electronically Recorded Interview,60 are imposed in relation to child defendants due to their lack of maturity and subordinate position to police. Yet, very young Aboriginal children appear by AVL for bail hearings.61 Additionally, elderly people may be identified as vulnerable and, for an 83-year-old with dementia, it was best for them to watch proceedings via AVL.62
Defendants may be vulnerable due to adverse life experiences and a childhood of deprivation, activating the Bugmy principles that recognise these disadvantages as mitigating factors at sentencing in reducing moral culpability.63 Cases reveal the systemic failures to intervene at critical stages of someone’s life, leading to someone becoming ‘an abandoned and vulnerable Aboriginal offender’ who might have benefited from alternatives such as the specialised Walama Court.64 For instance, the Indigenous applicant in Knight had many vulnerabilities stemming from childhood dysfunction and deprivation. The Court allowed him to appear by AVL for sentencing although it was observed that, had proceedings been conducted through the Walama Court, there might have been a cultural imperative for the applicant to appear in-person, on country, according to the deceased’s family’s wishes.65 Extreme social disadvantage is also relevant to non-Indigenous people and, commonly, cases reveal an offender’s traumatic background at sentencing. There can be a raft of issues flowing from deprivation.66 Factors include having experienced significant disadvantage, violence and abuse during childhood and throughout life, limited education and employment, psychiatric or psychotic disorders, illicit substance use and major depression, amongst many other issues. The imperative to identify defendants’ vulnerabilities is made apparent when we consider deaths in custody.67 Vulnerabilities before the courts are amplified if the person is self-represented and appearing in their legal matter from prison by AVL.68 As mentioned above, there are few supports, technological or otherwise, for vulnerable defendants and only a few jurisdictions make provision for intermediary assistance.69
Conclusion
In conclusion, caselaw demonstrates the delineation of vulnerability and how courts may adapt procedures to support participation for vulnerable persons. Caselaw shows that, while legislation currently focuses on supporting vulnerable witnesses to give their best evidence using technologies, the courts can and do respond to the vulnerabilities of defendants. There are clear tensions for courts in balancing the competing interests of all vulnerable individuals and challenges in identifying the overlapping and sometimes hidden personal, social and systemic attributes that can render individuals vulnerable. The next three chapters present the empirical dataset that sheds further light on how judicial officers, lawyers and other criminal justice professionals understand and operationalise vulnerability in practice, and contemplate the future.
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