Skip to main content
Top

2020 | OriginalPaper | Chapter

3. Workplace Well-Being: Understanding Psychologically ‘WELL’ Employees and the Sustainable Healthy Workplace

Author : Nicole Cvenkel

Published in: Well-Being in the Workplace: Governance and Sustainability Insights to Promote Workplace Health

Publisher: Springer Singapore

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

This chapter reviews the historical development and HRM and well-being at work research. Historically, the treatment of employees can be traced back to the Industrial Revolution in England in the eighteenth century with welfare paternalist employers viewing the health and welfare of their employees as their responsibility. Taylor’s Scientific Management viewed team working and work consultation as unnecessary and undesirable, with managers being responsible for task performance. However, the ‘Human Relations Movement’ was associated with a ‘people-focused’ side of management viewing psychosocial factors as important in understanding and influencing well-being at work and workplace performance. HRM replaced a welfare-based Personnel Management and is distinctive with a strategic focus. Well-being is a complex construct that concerns optimal experience and psychological functioning (Ryan and Deci 2001). The growth in the field of well-being in the UK is evidenced by the expansion of interest academically within organisations and government-commissioned research on well-being to provide empirical evidence on the promotion of health and well-being of Britain’s working-age population. Multidimensional well-being domains that consider the individual, group, and organisation dimensions within the employment relationship are developed from the literature. These well-being paradigms have implications for the quality of working life, mental health, fairness perceptions, sickness absence, stress reduction, positive well-being and performance. This chapter and the research and discussion presented in this book seek to contribute to the debate in these areas.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference AEGON (Scottish Equitable Plc), and Centre for Economics and Business Research Report (CEBR). (2018). Financial well-being in the workplace: A summary of the Aegon and Centre for Economic and Business Research report. www.aegon.co.uk/financialwell-being. Accessed January 1, 2019. AEGON (Scottish Equitable Plc), and Centre for Economics and Business Research Report (CEBR). (2018). Financial well-being in the workplace: A summary of the Aegon and Centre for Economic and Business Research report. www.​aegon.​co.​uk/​financialwell-being. Accessed January 1, 2019.
go back to reference Adler, P. S., & Kwon, S. W. (2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1), 17–40.CrossRef Adler, P. S., & Kwon, S. W. (2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1), 17–40.CrossRef
go back to reference Alban-Metcalfe, R. J., & Alimo-Metcalfe, B. (2000). The Transformational Leadership Questionnaire (TLQ-LGV): A convergent and discriminant validity study. Leadership and Organisation Development Journal, 21, 280–296.CrossRef Alban-Metcalfe, R. J., & Alimo-Metcalfe, B. (2000). The Transformational Leadership Questionnaire (TLQ-LGV): A convergent and discriminant validity study. Leadership and Organisation Development Journal, 21, 280–296.CrossRef
go back to reference Bakke, D. W. (2005). Joy at work: A revolutionary approach to fun on the job. Penguin Group (USA) Inc. Bakke, D. W. (2005). Joy at work: A revolutionary approach to fun on the job. Penguin Group (USA) Inc.
go back to reference Baptiste, N. R. (2007). Line management leadership: Implications for employee well-being. In G. P. Clarkson (Ed.), Developing Leadership Research, Chapters from the Northern Leadership Academy Fellow 2007 Conference (pp. 229–238). Leeds University Business School, Leeds University Press Financial Services, Leeds. Baptiste, N. R. (2007). Line management leadership: Implications for employee well-being. In G. P. Clarkson (Ed.), Developing Leadership Research, Chapters from the Northern Leadership Academy Fellow 2007 Conference (pp. 229–238). Leeds University Business School, Leeds University Press Financial Services, Leeds.
go back to reference Baptiste, N. R. (2008a). Tightening the link between employee well-being at work and performance: A new dimension for HRM. Management Decisions, 46(2), 284–309. Baptiste, N. R. (2008a). Tightening the link between employee well-being at work and performance: A new dimension for HRM. Management Decisions, 46(2), 284–309.
go back to reference Baptiste, N. R. (2008b). Line management leadership: Implications for employee well-being. In G. P. Clarkson (Ed.), Developing Leadership Research, Chapters from the Northern Leadership Academy Fellow 2007 Conference . Leeds University Press Financial Services, Leeds. Baptiste, N. R. (2008b). Line management leadership: Implications for employee well-being. In G. P. Clarkson (Ed.), Developing Leadership Research, Chapters from the Northern Leadership Academy Fellow 2007 Conference . Leeds University Press Financial Services, Leeds.
go back to reference Baptiste, N. R. (2009). Fun and well-being: Insights from senior managers in a local authority. Employee Relations, 31(6), 600–612.CrossRef Baptiste, N. R. (2009). Fun and well-being: Insights from senior managers in a local authority. Employee Relations, 31(6), 600–612.CrossRef
go back to reference Baruch, Y. (2009). Stress and careers. In C. Cooper, J. Campbell, & Q. M. Schabracq (Eds.), International handbook of work and health psychology. Oxford: Wiley-Blackwell. Baruch, Y. (2009). Stress and careers. In C. Cooper, J. Campbell, & Q. M. Schabracq (Eds.), International handbook of work and health psychology. Oxford: Wiley-Blackwell.
go back to reference Beer, M., Spector, B., Lawrence, P., Mills, D. Q., & Walton, R. (1984). Human resource management: A general manager’s perspective. New York: Free Press. Beer, M., Spector, B., Lawrence, P., Mills, D. Q., & Walton, R. (1984). Human resource management: A general manager’s perspective. New York: Free Press.
go back to reference Beardwell, J., & Claydon, T. (2007). Human resources management: A contemporary approach (5th ed.). Englewood Cliffs: Financial Times, Prentice Hall; London: Pearson Publishers. Beardwell, J., & Claydon, T. (2007). Human resources management: A contemporary approach (5th ed.). Englewood Cliffs: Financial Times, Prentice Hall; London: Pearson Publishers.
go back to reference Becker, H. S., & Carper, J. W. (1956). The development of identification with an occupation. American Sociological Review, 32, 341–347. Becker, H. S., & Carper, J. W. (1956). The development of identification with an occupation. American Sociological Review, 32, 341–347.
go back to reference Black, C. M. (2008). Working for a healthier tomorrow. London: TSO. Black, C. M. (2008). Working for a healthier tomorrow. London: TSO.
go back to reference Blau, P. M. (2006). Exchange and power in social life: New introduction by the author (10th ed.). London: Transaction Publisher. Blau, P. M. (2006). Exchange and power in social life: New introduction by the author (10th ed.). London: Transaction Publisher.
go back to reference Bolton, S., & Houlian, M. (2007a). Beginning the search for the H in HRM. In S. Bolton & M. Houlian (Eds.), Searching for the H in human resource management: Theory, practice and workplace context. Basingstoke: Palgrave Macmillan. Bolton, S., & Houlian, M. (2007a). Beginning the search for the H in HRM. In S. Bolton & M. Houlian (Eds.), Searching for the H in human resource management: Theory, practice and workplace context. Basingstoke: Palgrave Macmillan.
go back to reference Bolton, S., & Houlihan, M. (Eds.) (2007b). Searching for the human in human resource management: Theory, practice and workplace contexts. Basingstoke: Palgrave Macmillan. Bolton, S., & Houlihan, M. (Eds.) (2007b). Searching for the human in human resource management: Theory, practice and workplace contexts. Basingstoke: Palgrave Macmillan.
go back to reference Boyatzis, R. E., Smith, M. L., & Blaize, N. (2006). Developing sustainable leaders through coaching and compassion. Academy of Management Learning and Education, 5(1), 8–24.CrossRef Boyatzis, R. E., Smith, M. L., & Blaize, N. (2006). Developing sustainable leaders through coaching and compassion. Academy of Management Learning and Education, 5(1), 8–24.CrossRef
go back to reference Bradbury, H., & Lichtenstein, B. B. (2000). Relationality in organizational research: Exploring the space between. Organizational Science, 11(5), 551–564. Bradbury, H., & Lichtenstein, B. B. (2000). Relationality in organizational research: Exploring the space between. Organizational Science, 11(5), 551–564.
go back to reference Brewster, C., Mayrhofer, W., & Morley, M. (2004). Human resource management in Europe: Evidence of convergence? London: Elsevier, Butterworth Heinemann. Brewster, C., Mayrhofer, W., & Morley, M. (2004). Human resource management in Europe: Evidence of convergence? London: Elsevier, Butterworth Heinemann.
go back to reference Burack, E. (1999). Spirituality in the workplace. Journal of Organizational Change Management, 12(4), 280–292. Burack, E. (1999). Spirituality in the workplace. Journal of Organizational Change Management, 12(4), 280–292.
go back to reference Burke, R. J., & Ng, E. (2006). The changing nature of work organisations: Implications for human resource management. Human Resource Management Review, 16, 86–94.CrossRef Burke, R. J., & Ng, E. (2006). The changing nature of work organisations: Implications for human resource management. Human Resource Management Review, 16, 86–94.CrossRef
go back to reference Burke, R. J., Koyuncu, M., & Fiksenbaum, L. (2008). Work experiences, satisfactions and psychological well-being of female and male managers in the hospitality sector in Turkey. Journal of Opportunities International, 27(6), 505–518.CrossRef Burke, R. J., Koyuncu, M., & Fiksenbaum, L. (2008). Work experiences, satisfactions and psychological well-being of female and male managers in the hospitality sector in Turkey. Journal of Opportunities International, 27(6), 505–518.CrossRef
go back to reference Campion, M. A., & McClelland, C. L. (1993). Follow-up and extension of the interdisciplinary costs and benefits of enlarged jobs. Journal of Applied Psychology, 78(3), 339–351.CrossRef Campion, M. A., & McClelland, C. L. (1993). Follow-up and extension of the interdisciplinary costs and benefits of enlarged jobs. Journal of Applied Psychology, 78(3), 339–351.CrossRef
go back to reference Canadian Centre for Management Development. (2002). A fine balance: A manager’s guide to workplace well-being. Canada: CCMD Roundtable on Workplace Well-being. Canadian Centre for Management Development. (2002). A fine balance: A manager’s guide to workplace well-being. Canada: CCMD Roundtable on Workplace Well-being.
go back to reference Cartwright, S., & Cooper, C. L. (2009). The Oxford handbook of organisational well-being. Oxford: Oxford University Press. Cartwright, S., & Cooper, C. L. (2009). The Oxford handbook of organisational well-being. Oxford: Oxford University Press.
go back to reference Chechak, D., & Csiernik, R. (2014). Canadian perspectives on conceptualizing and responding to workplace violence. Journal of Workplace Behaviour Health, 29, 55–74.CrossRef Chechak, D., & Csiernik, R. (2014). Canadian perspectives on conceptualizing and responding to workplace violence. Journal of Workplace Behaviour Health, 29, 55–74.CrossRef
go back to reference Chen, P. Y., & Cooper, C. L. (Eds.). (2014). Work and well-being: A complete reference guide (Vol. 3). UK: Wiley. Chen, P. Y., & Cooper, C. L. (Eds.). (2014). Work and well-being: A complete reference guide (Vol. 3). UK: Wiley.
go back to reference CIPD (Chartered Institute of Personnel Development). (2004). Flexible working and paternity leave, survey report. London: CIPD. CIPD (Chartered Institute of Personnel Development). (2004). Flexible working and paternity leave, survey report. London: CIPD.
go back to reference CIPD. (2005). Bullying at work: Beyond policies to a culture of respect. London: Chartered Institute of Personnel Development. CIPD. (2005). Bullying at work: Beyond policies to a culture of respect. London: Chartered Institute of Personnel Development.
go back to reference CIPD. (2006). Working life: Employee attitudes and engagement, Research Report. London: Chartered Institute of Personnel Development. CIPD. (2006). Working life: Employee attitudes and engagement, Research Report. London: Chartered Institute of Personnel Development.
go back to reference CIPD. (2007a). Rewarding work—The vital role of line managers, change agenda. London: Chartered Institute of Personnel Development. CIPD. (2007a). Rewarding work—The vital role of line managers, change agenda. London: Chartered Institute of Personnel Development.
go back to reference CIPD. (2007b). New directions in managing employee absence: An evidence-based approach. Research in Practice, London: Chartered Institute of Personnel and Development. CIPD. (2007b). New directions in managing employee absence: An evidence-based approach. Research in Practice, London: Chartered Institute of Personnel and Development.
go back to reference CIPD. (2008). Bully at work and the 2007 code of practice. London: Chartered Institute of Personnel Development. CIPD. (2008). Bully at work and the 2007 code of practice. London: Chartered Institute of Personnel Development.
go back to reference CIPD. (2009). Harassment and bullying at work. London: Chartered Institute of Personnel and Development. CIPD. (2009). Harassment and bullying at work. London: Chartered Institute of Personnel and Development.
go back to reference CIPD. (2010a). Employee outlook recovery yet to reach the workplace, Quarterly Survey Report, Spring, London: Chartered Institute of Personnel Development. CIPD. (2010a). Employee outlook recovery yet to reach the workplace, Quarterly Survey Report, Spring, London: Chartered Institute of Personnel Development.
go back to reference CIPD. (2010b). The talent perspective: What does it feel like to be talent-managed?. London: Chartered Institute of Personnel and Development. CIPD. (2010b). The talent perspective: What does it feel like to be talent-managed?. London: Chartered Institute of Personnel and Development.
go back to reference CIPD. (2019). Health and well-being at work, in Partnership with Simply Health, April 2019, championing better work and working lives. London: Chartered Institute of Personnel and Development. CIPD. (2019). Health and well-being at work, in Partnership with Simply Health, April 2019, championing better work and working lives. London: Chartered Institute of Personnel and Development.
go back to reference Clarke, S., & Cooper, C. L. (2004). Managing the risk of workplace stress. London: Routledge.CrossRef Clarke, S., & Cooper, C. L. (2004). Managing the risk of workplace stress. London: Routledge.CrossRef
go back to reference Clutterback, D. (2003). Managing work-life balance: A guide to HR in achieving organisational and individual change. London: CIPD. Clutterback, D. (2003). Managing work-life balance: A guide to HR in achieving organisational and individual change. London: CIPD.
go back to reference Cooper, C. L., & Marshall, J. (1976). Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill-health. Journal of Occupational Psychology, 49, 11–28.CrossRef Cooper, C. L., & Marshall, J. (1976). Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill-health. Journal of Occupational Psychology, 49, 11–28.CrossRef
go back to reference Cooper, C. L., & Quick, J. C. (1999). Fast facts-stress and strain. Oxford: Health Press Limited. Cooper, C. L., & Quick, J. C. (1999). Fast facts-stress and strain. Oxford: Health Press Limited.
go back to reference Cooper, C., & Robertson, I. (2001). Well-being in organisations: A reader for students and practitioners. Chichester: Wiley. Cooper, C., & Robertson, I. (2001). Well-being in organisations: A reader for students and practitioners. Chichester: Wiley.
go back to reference Cooper, C. L., Dewe, P. J., & O’Driscoll, M. P. (2001). Organisational stress: A review and critique of theory, research and application. Newbury Park, CA: Sage Publications. Cooper, C. L., Dewe, P. J., & O’Driscoll, M. P. (2001). Organisational stress: A review and critique of theory, research and application. Newbury Park, CA: Sage Publications.
go back to reference Corrigan, P. W., & Garman, A. N. (1999). Transformational and transactional leadership skills for mental health teams. Community Mental Health Journal, 35(4), 301–312. Corrigan, P. W., & Garman, A. N. (1999). Transformational and transactional leadership skills for mental health teams. Community Mental Health Journal, 35(4), 301–312.
go back to reference Cowen, E. L. (1991). In pursuit of wellness. American Psychologist, 46(4), 404-408. Cowen, E. L. (1991). In pursuit of wellness. American Psychologist, 46(4), 404-408.
go back to reference Cully, M., O’Reilly, A., Millward, N., Forth, J., Woodland, S., Dix, G., et al. (1999). British at work: As depicted by the 1998 workplace employee relations survey. London: Routledge Publishers. Cully, M., O’Reilly, A., Millward, N., Forth, J., Woodland, S., Dix, G., et al. (1999). British at work: As depicted by the 1998 workplace employee relations survey. London: Routledge Publishers.
go back to reference Currie, D. (2001). Managing employee well-being. Oxford: Chandos Publishing Oxford Limited. Currie, D. (2001). Managing employee well-being. Oxford: Chandos Publishing Oxford Limited.
go back to reference Daniels, G., & French, S. (2006). Regulating work-life balance. Centre for Industrial Relations, Keele University. Daniels, G., & French, S. (2006). Regulating work-life balance. Centre for Industrial Relations, Keele University.
go back to reference Danna, K., & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synbook of the literature. Journal of Management, 25(3), 357–384.CrossRef Danna, K., & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synbook of the literature. Journal of Management, 25(3), 357–384.CrossRef
go back to reference Delbecq, A. L. (1999). Christian spirituality and contemporary business leadership. Journal of Organizational Change Management, 12(4), 345–354. Delbecq, A. L. (1999). Christian spirituality and contemporary business leadership. Journal of Organizational Change Management, 12(4), 345–354.
go back to reference Delle Fave, A. (2007). Individual development and community empowerment: Suggestions from studies on optimal experience. In J. Haworth & G. Hart (Eds.), Well-being: Individual, community and social perspectives (pp. 41–56). Basingstoke: Palgrave MacMillan. Delle Fave, A. (2007). Individual development and community empowerment: Suggestions from studies on optimal experience. In J. Haworth & G. Hart (Eds.), Well-being: Individual, community and social perspectives (pp. 41–56). Basingstoke: Palgrave MacMillan.
go back to reference Department of Health (DOH). (2004). Choosing health: Making healthier choices easier (Public Health White Paper). London: DH. Department of Health (DOH). (2004). Choosing health: Making healthier choices easier (Public Health White Paper). London: DH.
go back to reference Department of Works and Pensions (DWP). (2005). Exploring how general practitioners work with patients on sick leave, Research Report 257, June. Department of Works and Pensions. Department of Works and Pensions (DWP). (2005). Exploring how general practitioners work with patients on sick leave, Research Report 257, June. Department of Works and Pensions.
go back to reference Diener, E. (1984). Subjective wellbeing. Psychological Bulletin, 95, 542–575. Diener, E. (1984). Subjective wellbeing. Psychological Bulletin, 95, 542–575.
go back to reference Diener, E. (1996). Traits can be powerful, but are not enough: Lessons from subjective well-being. Journal of Research in Personality, 30, 389–399. Diener, E. (1996). Traits can be powerful, but are not enough: Lessons from subjective well-being. Journal of Research in Personality, 30, 389–399.
go back to reference Diener, E., Oishi, S., & Lucas, R. E. (2003). Personality, culture, and subjective well-being: Emotional and cognitive evaluations of life. Annual Review Psychology, 54, 403–425.CrossRef Diener, E., Oishi, S., & Lucas, R. E. (2003). Personality, culture, and subjective well-being: Emotional and cognitive evaluations of life. Annual Review Psychology, 54, 403–425.CrossRef
go back to reference Dutton, J. E., Worline, M. C., Frost, P. J., & Lilius, J. (2006). Explaining compassion organizing. Administrative Science Quarterly, 5(1), 59–96.CrossRef Dutton, J. E., Worline, M. C., Frost, P. J., & Lilius, J. (2006). Explaining compassion organizing. Administrative Science Quarterly, 5(1), 59–96.CrossRef
go back to reference Economic and Social Research Council (ESRC). (2006). Health and well-being at work of working age people. Seminar Series: Mapping the public policy landscape. Swindon: ESRC. Economic and Social Research Council (ESRC). (2006). Health and well-being at work of working age people. Seminar Series: Mapping the public policy landscape. Swindon: ESRC.
go back to reference Economic and Social Research Council (ESRC). (2010). Well-being and working life: Towards an evidence-based policy agenda. London: HSE/ESRC. Economic and Social Research Council (ESRC). (2010). Well-being and working life: Towards an evidence-based policy agenda. London: HSE/ESRC.
go back to reference Eid, M., & Larsen, R. J. (2008). The science of subjective wellbeing. London: The Guilford Press. Eid, M., & Larsen, R. J. (2008). The science of subjective wellbeing. London: The Guilford Press.
go back to reference Eisenberger, R., Rhoades, L., & Cameron, J. (1999). Does pay for performance increase or decrease perceived self-determination and intrinsic motivation? Journal of Personality and Social Psychology, 77, 1026–1040.CrossRef Eisenberger, R., Rhoades, L., & Cameron, J. (1999). Does pay for performance increase or decrease perceived self-determination and intrinsic motivation? Journal of Personality and Social Psychology, 77, 1026–1040.CrossRef
go back to reference Emmons, R. A. (1991). Personal striving, daily life events and psychological and physical well-being. Journal of Personality, 59(3), 453–472.CrossRef Emmons, R. A. (1991). Personal striving, daily life events and psychological and physical well-being. Journal of Personality, 59(3), 453–472.CrossRef
go back to reference Ferraro, F., Pfeffer, J., & Sutton, R. I. (2005). Economics language and assumptions: How theories can become self-fulfilling. Academy of Management Review, 30(1), 8–24.CrossRef Ferraro, F., Pfeffer, J., & Sutton, R. I. (2005). Economics language and assumptions: How theories can become self-fulfilling. Academy of Management Review, 30(1), 8–24.CrossRef
go back to reference Fineman, S. (2006). On being positive: Concerns and counterpoints. Academy of Management Review, 31(2), 270–291.CrossRef Fineman, S. (2006). On being positive: Concerns and counterpoints. Academy of Management Review, 31(2), 270–291.CrossRef
go back to reference Fineman, S. (2007). Understanding emotions at work. London: Sage Publishers. Fineman, S. (2007). Understanding emotions at work. London: Sage Publishers.
go back to reference Fombrun, C. (1996). Reputation: Realizing value for the corporate image. Harvard, MA: Harvard Business School Press. Fombrun, C. (1996). Reputation: Realizing value for the corporate image. Harvard, MA: Harvard Business School Press.
go back to reference Forth, J., & Stokes, L. (2006). A regional perspective on employment relations: Tabulations from the 2004 workplace employment relations survey, Report to the Advisory, Conciliation and Arbitration Services (ACAS), Final Report, September 8, 2006. Forth, J., & Stokes, L. (2006). A regional perspective on employment relations: Tabulations from the 2004 workplace employment relations survey, Report to the Advisory, Conciliation and Arbitration Services (ACAS), Final Report, September 8, 2006.
go back to reference Freshman, B. (1999). An exploratory analysis of definitions and applications of spirituality in the workplace. Journal of Organisational Change Management, 12(4), 318–327.CrossRef Freshman, B. (1999). An exploratory analysis of definitions and applications of spirituality in the workplace. Journal of Organisational Change Management, 12(4), 318–327.CrossRef
go back to reference Fried, Y., & Ferris, G. R. (1987). The validity of the job characteristics model: A review and meta-analysis. Personnel Psychology, 40(2), 287–322.CrossRef Fried, Y., & Ferris, G. R. (1987). The validity of the job characteristics model: A review and meta-analysis. Personnel Psychology, 40(2), 287–322.CrossRef
go back to reference Fryer, B. (2013). The rise of compassionate management (finally). Harvard Business School Blog Network. Fryer, B. (2013). The rise of compassionate management (finally). Harvard Business School Blog Network.
go back to reference George, C. (2009). The psychological contract: Managing and developing professional groups, Work and Organisational Psychology. Berkshire: Open University Press. George, C. (2009). The psychological contract: Managing and developing professional groups, Work and Organisational Psychology. Berkshire: Open University Press.
go back to reference Goetz, J. L., Keltner, D., & Simon-Thomas, E. (2010). Compassion: An evolutionary analysis and empirical review. Psychological Bulletin, 136(3), 351.CrossRef Goetz, J. L., Keltner, D., & Simon-Thomas, E. (2010). Compassion: An evolutionary analysis and empirical review. Psychological Bulletin, 136(3), 351.CrossRef
go back to reference Gould, S. (1979). Characteristics of planners in upwardly mobile occupations. Academy of Management Journal, 22, 539–550. Gould, S. (1979). Characteristics of planners in upwardly mobile occupations. Academy of Management Journal, 22, 539–550.
go back to reference Gould, S., & Penley, L. E. (1984). Career strategies and salary progression: A study of their relationships in a municipal bureaucracy. Organizational Behavior and Human Performance, 34(2), 244–265. Gould, S., & Penley, L. E. (1984). Career strategies and salary progression: A study of their relationships in a municipal bureaucracy. Organizational Behavior and Human Performance, 34(2), 244–265.
go back to reference Gould-Williams, J. (2002). The extent to which HR practices are utilised within local government departments: A preliminary study. Local and Regional Government Research Unit, Cardiff University. Gould-Williams, J. (2002). The extent to which HR practices are utilised within local government departments: A preliminary study. Local and Regional Government Research Unit, Cardiff University.
go back to reference Graen, G. B., Novak, M. A., & Sommerkamp, P. (1982). The effects of leader-member exchange and job design on productivity and satisfaction: Testing a dual attachment model. Organisational Behaviour and Human Performance, 30, 109–131. Graen, G. B., Novak, M. A., & Sommerkamp, P. (1982). The effects of leader-member exchange and job design on productivity and satisfaction: Testing a dual attachment model. Organisational Behaviour and Human Performance, 30, 109–131.
go back to reference Graham, C. (2009). Happiness around the world: The paradox of happy peasants and miserable millionaires. Oxford: Oxford University Press.CrossRef Graham, C. (2009). Happiness around the world: The paradox of happy peasants and miserable millionaires. Oxford: Oxford University Press.CrossRef
go back to reference Grant, A. M., & Spence, G. B. (2010). Using coaching and positive psychology to promote a flourishing workforce: A model of goal-striving and mental health. In P. A. Linley, S. Harrington, & N. Garcea (Eds.), Oxford handbook of positive psychology and work. Oxford: Oxford University Press. Grant, A. M., & Spence, G. B. (2010). Using coaching and positive psychology to promote a flourishing workforce: A model of goal-striving and mental health. In P. A. Linley, S. Harrington, & N. Garcea (Eds.), Oxford handbook of positive psychology and work. Oxford: Oxford University Press.
go back to reference Grant, A., Christianson, M., & Price, R. (2007). Happiness, health or relationships? Managerial practices and employee well-being tradeoffs. The Academy of Management, 21(3), 51–63. Grant, A., Christianson, M., & Price, R. (2007). Happiness, health or relationships? Managerial practices and employee well-being tradeoffs. The Academy of Management, 21(3), 51–63.
go back to reference Green, F. (2006). Demanding work: The paradox of job quality in the affluent economy. Industrial and Labor Relations Review, 61(2), 266–268. Green, F. (2006). Demanding work: The paradox of job quality in the affluent economy. Industrial and Labor Relations Review, 61(2), 266–268.
go back to reference Green, F., & Tsitsianis, N. (2004). An investigation of national trends of job satisfaction in Britain and Germany. British Journal of Industrial Relations, 43(3), 401–429.CrossRef Green, F., & Tsitsianis, N. (2004). An investigation of national trends of job satisfaction in Britain and Germany. British Journal of Industrial Relations, 43(3), 401–429.CrossRef
go back to reference Green, F., & Whitfield, K. (2009). Employees experiences at work. In W. Brown, A. Bryson, J. Forth, & K. Whitfield (Eds.), The evolution of the modern workplace. Cambridge: Cambridge University Press. Green, F., & Whitfield, K. (2009). Employees experiences at work. In W. Brown, A. Bryson, J. Forth, & K. Whitfield (Eds.), The evolution of the modern workplace. Cambridge: Cambridge University Press.
go back to reference Grey, C. (2005). A very short, fairly interesting and reasonably cheap book about studying organisations. London: Sage Publications. Grey, C. (2005). A very short, fairly interesting and reasonably cheap book about studying organisations. London: Sage Publications.
go back to reference Grint, K. (2005). Leadership: Limits and possibilities. Basingstoke: Management Work & Organisations, Palgrave Macmillan.CrossRef Grint, K. (2005). Leadership: Limits and possibilities. Basingstoke: Management Work & Organisations, Palgrave Macmillan.CrossRef
go back to reference Guerrier, Y., & Adib, A. (2003). Work at leisure and leisure at work: A study of the emotional labour of tour reps. Human Relations, 56(11), 1399–1417.CrossRef Guerrier, Y., & Adib, A. (2003). Work at leisure and leisure at work: A study of the emotional labour of tour reps. Human Relations, 56(11), 1399–1417.CrossRef
go back to reference Guest, D. (1990). Human resource management and the american dream. Journal of Management Studies, 27(4), 377–397. Guest, D. (1990). Human resource management and the american dream. Journal of Management Studies, 27(4), 377–397.
go back to reference Guest, D. (1997). Human resource management and performance: A review and research agenda. International Journal of Human Resource Management, 8(3), 263–276. Guest, D. (1997). Human resource management and performance: A review and research agenda. International Journal of Human Resource Management, 8(3), 263–276.
go back to reference Guest, D. (2002). Human resource management, corporate performance and employee well-being: Building the worker into HRM. Journal of Industrial Relations, 44(3), 335–358.CrossRef Guest, D. (2002). Human resource management, corporate performance and employee well-being: Building the worker into HRM. Journal of Industrial Relations, 44(3), 335–358.CrossRef
go back to reference Guest, D. (2007). HRM and the worker: Towards a new psychological contract? In P. Boxall, J. Purcell, & P. Wright (Eds.), The Oxford handbook of human resource management (pp. 128–146). Oxford: Oxford University Press. Guest, D. (2007). HRM and the worker: Towards a new psychological contract? In P. Boxall, J. Purcell, & P. Wright (Eds.), The Oxford handbook of human resource management (pp. 128–146). Oxford: Oxford University Press.
go back to reference Guest, D., & Conway, N. (2002). Pressure at work and the psychological contract, Research Report, London: CIPD. Guest, D., & Conway, N. (2002). Pressure at work and the psychological contract, Research Report, London: CIPD.
go back to reference Guest, D., & Conway, N. (2004). Employee well-being and the psychological contract. London: CIPD. Guest, D., & Conway, N. (2004). Employee well-being and the psychological contract. London: CIPD.
go back to reference Guest, D., & Conway, N. (2009). Health and well-being: The role of the psychological contract. In C. Cooper, J. C. Quick, M. J. Schabracq (Eds.), International handbook of work and health psychology (pp. 9–23). London: Wiley-Blackwell Publication. Guest, D., & Conway, N. (2009). Health and well-being: The role of the psychological contract. In C. Cooper, J. C. Quick, M. J. Schabracq (Eds.), International handbook of work and health psychology (pp. 9–23). London: Wiley-Blackwell Publication.
go back to reference Gutherie, J. P., Coate, C. J., & Schwoerer, C. E. (1998). Career management strategies: The role of personality. Journal of Management Psychology, 13(5/6), 371–386.CrossRef Gutherie, J. P., Coate, C. J., & Schwoerer, C. E. (1998). Career management strategies: The role of personality. Journal of Management Psychology, 13(5/6), 371–386.CrossRef
go back to reference Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley Publishers. Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley Publishers.
go back to reference Harrington, S., & Rayner, C. (2010). Look before you leap or drive right in? The use of moral courage in response to workplace bullying. In P. A. Linley, S. Harrington, & N. Garcea (Eds.), Oxford handbook of positive psychology and work (pp. 265–276). Oxford: Oxford University Press. Harrington, S., & Rayner, C. (2010). Look before you leap or drive right in? The use of moral courage in response to workplace bullying. In P. A. Linley, S. Harrington, & N. Garcea (Eds.), Oxford handbook of positive psychology and work (pp. 265–276). Oxford: Oxford University Press.
go back to reference Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Because-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268–279.CrossRef Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Because-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268–279.CrossRef
go back to reference Haworth, J., & Hart, G. (2007). Well-being: Individual, community and social perspectives. Basingstoke: Palgrave MacMillan.CrossRef Haworth, J., & Hart, G. (2007). Well-being: Individual, community and social perspectives. Basingstoke: Palgrave MacMillan.CrossRef
go back to reference Health and Safety Executive (HSE). (2000). Work related factors and ill-health: The Whitehall II study (prepared by Stephen Stansfield, Jenny Head, and Michael Marmot, contract research report 266/2000, Crown Copyright 2000). Health and Safety Executive (HSE). (2000). Work related factors and ill-health: The Whitehall II study (prepared by Stephen Stansfield, Jenny Head, and Michael Marmot, contract research report 266/2000, Crown Copyright 2000).
go back to reference Health and Safety Executive (HSE). (2004a). Management standards for work-related stress, November 3, 2004. London: HSE. Health and Safety Executive (HSE). (2004a). Management standards for work-related stress, November 3, 2004. London: HSE.
go back to reference Health and Safety Executive (HSE). (2010). New workplace well-being tool. London: HSE. Health and Safety Executive (HSE). (2010). New workplace well-being tool. London: HSE.
go back to reference Health and Social Care Information Centre (HSCIC). (2016). Statistics on obesity, physical activity and diet: England 2016. The National Statistics Publication, published 28 April, 2016. www.hscic.gov.uk. Health and Social Care Information Centre (HSCIC). (2016). Statistics on obesity, physical activity and diet: England 2016. The National Statistics Publication, published 28 April, 2016. www.​hscic.​gov.​uk.
go back to reference Helliwell, J. F., & Barrington-Leigh, C. P. (2010). Measuring and understanding subjective well-being. NBER Working Paper Series, National Bureau of Economic Research, Cambridge, MA, April 2010. Helliwell, J. F., & Barrington-Leigh, C. P. (2010). Measuring and understanding subjective well-being. NBER Working Paper Series, National Bureau of Economic Research, Cambridge, MA, April 2010.
go back to reference Hellgren, J., Sverke, M., & Isaksson, K. (1999). A two-dimensional approach to job insecurity: Consequences for employee attitudes and well-being. European Journal of Work and Organisational Psychology, 8(9), 179–195.CrossRef Hellgren, J., Sverke, M., & Isaksson, K. (1999). A two-dimensional approach to job insecurity: Consequences for employee attitudes and well-being. European Journal of Work and Organisational Psychology, 8(9), 179–195.CrossRef
go back to reference Hoel, H., Rayner, C., & Cooper, C. L. (1999). Workplace bullying. In: C.L. Cooper & I. T. Robertson (Eds), International Review of Industrial and Organizational Psychology, 14, 195–230. Hoel, H., Rayner, C., & Cooper, C. L. (1999). Workplace bullying. In: C.L. Cooper & I. T. Robertson (Eds), International Review of Industrial and Organizational Psychology, 14, 195–230.
go back to reference Hoel, H., & Salin, D. (2003). Organisational antecedents of workplace bullying. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace: International perspectives in research and practice (pp. 203–218). London: Taylor and Francis. Hoel, H., & Salin, D. (2003). Organisational antecedents of workplace bullying. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace: International perspectives in research and practice (pp. 203–218). London: Taylor and Francis.
go back to reference Holland, J. L. (1997). Making vocational choices: A theory of careers (3rd ed.). Englewood Cliffs, NJ: Prentice-Hall Publishers. Holland, J. L. (1997). Making vocational choices: A theory of careers (3rd ed.). Englewood Cliffs, NJ: Prentice-Hall Publishers.
go back to reference Holman, D. (2002). Employee well-being in call centres. Human Resource Management Journal, 12(4), 35–50.CrossRef Holman, D. (2002). Employee well-being in call centres. Human Resource Management Journal, 12(4), 35–50.CrossRef
go back to reference Holt, S., & Marques, J. (2012). Empathy in leadership: Appropriate or misplaced? An empirical study on a topic that is asking for attention. Journal of Business Ethics, 105, 95–105.CrossRef Holt, S., & Marques, J. (2012). Empathy in leadership: Appropriate or misplaced? An empirical study on a topic that is asking for attention. Journal of Business Ethics, 105, 95–105.CrossRef
go back to reference Houston, D. M. (2005). Work-life balance in the 21st century. New York: Palgrave Macmillan.CrossRef Houston, D. M. (2005). Work-life balance in the 21st century. New York: Palgrave Macmillan.CrossRef
go back to reference Huselid, M. (1995). The impact of human resource management practices on turnover, productivity and corporate financial performance. Academy of Management Journal, 38(3), 635–72. Huselid, M. (1995). The impact of human resource management practices on turnover, productivity and corporate financial performance. Academy of Management Journal, 38(3), 635–72.
go back to reference Hutchinson, S., & Purcell, J. (2010). Managing ward managers for roles in HRM in the NHS: Overworked and under-resourced. Human Resource Management Journal, 20(4), 357–374. Hutchinson, S., & Purcell, J. (2010). Managing ward managers for roles in HRM in the NHS: Overworked and under-resourced. Human Resource Management Journal, 20(4), 357–374.
go back to reference Jain, A. K., Giga, S. I., & Cooper, C. (2009). Employee well-being, control and organisational commitment. Leadership and Organisational Development Journal, 30(3), 256–273.CrossRef Jain, A. K., Giga, S. I., & Cooper, C. (2009). Employee well-being, control and organisational commitment. Leadership and Organisational Development Journal, 30(3), 256–273.CrossRef
go back to reference Jex, S. M. (1998). Stress and job performance: Theory, research and application. Newbury Park, CA: Sage Publication. Jex, S. M. (1998). Stress and job performance: Theory, research and application. Newbury Park, CA: Sage Publication.
go back to reference Kahneman, D., Diener, E., & Schwarz, N. (Eds.). (1999). Wellbeing: The foundations of hedonic psychology. New York: Russell Sage Foundation. Kahneman, D., Diener, E., & Schwarz, N. (Eds.). (1999). Wellbeing: The foundations of hedonic psychology. New York: Russell Sage Foundation.
go back to reference Kanov, J. M., Maitlis, S., Worline, M. C., Dutton, J. E., Frost, P. J., & Lilius, J. M. (2004). Compassion in organisational life. American Behavioral Scientist, 47(6), 808–827.CrossRef Kanov, J. M., Maitlis, S., Worline, M. C., Dutton, J. E., Frost, P. J., & Lilius, J. M. (2004). Compassion in organisational life. American Behavioral Scientist, 47(6), 808–827.CrossRef
go back to reference Karasek, R. A., & Theorell, T. (1990). Healthy work: Stress, productivity, and the reconstruction of working life. NY: Basic Books. Karasek, R. A., & Theorell, T. (1990). Healthy work: Stress, productivity, and the reconstruction of working life. NY: Basic Books.
go back to reference Katzell, R. A., & Thompson, D. E. (1990). Work motivation: Theory and practice. American Psychologist, 45(2), 144–153.CrossRef Katzell, R. A., & Thompson, D. E. (1990). Work motivation: Theory and practice. American Psychologist, 45(2), 144–153.CrossRef
go back to reference Kersley, B., Alphin, C., Forth, J., Bryson, A., Bewley, H., Dix, G., et al. (2006). Inside the workplace: Findings from the 2004 workplace employment relations survey. London: Routledge. Kersley, B., Alphin, C., Forth, J., Bryson, A., Bewley, H., Dix, G., et al. (2006). Inside the workplace: Findings from the 2004 workplace employment relations survey. London: Routledge.
go back to reference Keyes, C. L. M. (1998). Social well-being. Social Psychology Quarterly, 61(2), 121–40. Keyes, C. L. M. (1998). Social well-being. Social Psychology Quarterly, 61(2), 121–40.
go back to reference Kramer, R. M., & Tyler, T. R. (1996). Trust in organisations. London: Sage Publications. Kramer, R. M., & Tyler, T. R. (1996). Trust in organisations. London: Sage Publications.
go back to reference Kramer, R. M. (1999). Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology, 50, 569–598. Kramer, R. M. (1999). Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology, 50, 569–598.
go back to reference Krishnakumar, S., & Neck, C. (2002). The ‘what’, ‘why’ and ‘how’ or spirituality in the workplace. Journal of Managerial Psychology, 17(3), 153–164.CrossRef Krishnakumar, S., & Neck, C. (2002). The ‘what’, ‘why’ and ‘how’ or spirituality in the workplace. Journal of Managerial Psychology, 17(3), 153–164.CrossRef
go back to reference Legge, K. (2005). Human resource management: Rhetorics and realities. London: Palgrave Macmillan Publishers. Legge, K. (2005). Human resource management: Rhetorics and realities. London: Palgrave Macmillan Publishers.
go back to reference Lepak, D. A., & Snell, S. A. (2005). The human resource architecture: Towards a theory of human capital allocation. In S. Little & T. Ray (Eds.), Managing knowledge: An essential reader. London: Sage Publishers. Lepak, D. A., & Snell, S. A. (2005). The human resource architecture: Towards a theory of human capital allocation. In S. Little & T. Ray (Eds.), Managing knowledge: An essential reader. London: Sage Publishers.
go back to reference Lewis, D., & Rayner, C. (2003). Bullying and human resource management: A wolf in sheep’s clothing? In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace: International perspectives in research and practice (pp. 370–382). London: Taylor and Francis. Lewis, D., & Rayner, C. (2003). Bullying and human resource management: A wolf in sheep’s clothing? In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace: International perspectives in research and practice (pp. 370–382). London: Taylor and Francis.
go back to reference Lilius, J. M., Worline, M. C., Maltlis, S., Kanov, J., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal of Organisational Behaviour, 29(2), 193–218.CrossRef Lilius, J. M., Worline, M. C., Maltlis, S., Kanov, J., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal of Organisational Behaviour, 29(2), 193–218.CrossRef
go back to reference Lilius, J. M., Dutton, J. E., Worline, M. C., & Kanov, J. (2011). Understanding compassion capability. Human Relations, 64(7), 1–40. Lilius, J. M., Dutton, J. E., Worline, M. C., & Kanov, J. (2011). Understanding compassion capability. Human Relations, 64(7), 1–40.
go back to reference Linley, P. A., Harrington, S., & Garcea, N. (Eds.). (2010). Oxford handbook of positive psychology at work. Oxford: Oxford University Press. Linley, P. A., Harrington, S., & Garcea, N. (Eds.). (2010). Oxford handbook of positive psychology at work. Oxford: Oxford University Press.
go back to reference Lu, L., Tsjeng, H., & Cooper, C. L. (1999). Managerial stress, job-satisfaction and health in Taiwan. Stress Medicine, 15, 53–64. Lu, L., Tsjeng, H., & Cooper, C. L. (1999). Managerial stress, job-satisfaction and health in Taiwan. Stress Medicine, 15, 53–64.
go back to reference Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. (2007). Burned by bullying in the american workplace: Prevalence, perception, degree and impact. Journal of Management Studies, 44(6), 837–862. Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. (2007). Burned by bullying in the american workplace: Prevalence, perception, degree and impact. Journal of Management Studies, 44(6), 837–862.
go back to reference MacDonald, L. A. C. (2005). Wellness at work: Protecting and promoting employee well-being. London: Chartered Institute of Personnel and Development. MacDonald, L. A. C. (2005). Wellness at work: Protecting and promoting employee well-being. London: Chartered Institute of Personnel and Development.
go back to reference Maellaro, R., & Whittington, J. L. (2009). Management development for well-being and survival: Developing the whole person. In C. Cooper, J. Campbell, Q. M. Schabracq (Eds.), International handbook of work and health psychology. Oxford: Wiley-Blackwell. Maellaro, R., & Whittington, J. L. (2009). Management development for well-being and survival: Developing the whole person. In C. Cooper, J. Campbell, Q. M. Schabracq (Eds.), International handbook of work and health psychology. Oxford: Wiley-Blackwell.
go back to reference March, J. G. (1991). Exploration and exploration in organisational learning. Organisational Science, 2(1), 71–87.CrossRef March, J. G. (1991). Exploration and exploration in organisational learning. Organisational Science, 2(1), 71–87.CrossRef
go back to reference McGovern, P., Gratton, L., & Hailey, H. V. (1997). Human resource management on the line? Human Resource Management Journal, 7(4), 12–29.CrossRef McGovern, P., Gratton, L., & Hailey, H. V. (1997). Human resource management on the line? Human Resource Management Journal, 7(4), 12–29.CrossRef
go back to reference Meyer, J., & Allen, N. (1997). Commitment in the workplace. London: Sage. Meyer, J., & Allen, N. (1997). Commitment in the workplace. London: Sage.
go back to reference Morrow, P. C. (1983). Concept redundancy in organisational research: The case of work commitment. Academy of Management Review, 8, 486–500.CrossRef Morrow, P. C. (1983). Concept redundancy in organisational research: The case of work commitment. Academy of Management Review, 8, 486–500.CrossRef
go back to reference Morrow, P. C. (1993). The theory and measurement of work commitment. London: Greenwich Publication. Morrow, P. C. (1993). The theory and measurement of work commitment. London: Greenwich Publication.
go back to reference Moss, B. (2009). Spirituality in the workplace. In N. Thompson, & J. Bates (Eds.), Promoting workplace well-being (pp. 141–153). London: Palgrave Macmillan. Moss, B. (2009). Spirituality in the workplace. In N. Thompson, & J. Bates (Eds.), Promoting workplace well-being (pp. 141–153). London: Palgrave Macmillan.
go back to reference Munkes, J. R., & Diehl, M. (2003). Matching or competition? Performance comparison processes in an idea generation task. Group Processes and Intergroup Relations, 6(3), 305–320.CrossRef Munkes, J. R., & Diehl, M. (2003). Matching or competition? Performance comparison processes in an idea generation task. Group Processes and Intergroup Relations, 6(3), 305–320.CrossRef
go back to reference Nadeem, S., & Metcalf, H. (2007). Work-Life policies in great britain: What works where and how? DBIS Employment Relations Research Series No. 77. Nadeem, S., & Metcalf, H. (2007). Work-Life policies in great britain: What works where and how? DBIS Employment Relations Research Series No. 77.
go back to reference Newell, S. (2002). Creating the healthy organisation: Well-being diversity and ethics at work. London: Thomson Learning. Newell, S. (2002). Creating the healthy organisation: Well-being diversity and ethics at work. London: Thomson Learning.
go back to reference Peccei, R. (2004). Human resource management and the search for the happy workplace. Erasmus Research Institute of Management, Rotterdam School of Management, Rotterdam School of Economics. Peccei, R. (2004). Human resource management and the search for the happy workplace. Erasmus Research Institute of Management, Rotterdam School of Management, Rotterdam School of Economics.
go back to reference Perri 6. (2007). Sense and solidarities: Politics and human well-being. In J. Haworth, & G. Hart (Eds.), Well-being: Individual, community and social perspectives. Basingstoke: Palgrave Macmillan. Perri 6. (2007). Sense and solidarities: Politics and human well-being. In J. Haworth, & G. Hart (Eds.), Well-being: Individual, community and social perspectives. Basingstoke: Palgrave Macmillan.
go back to reference Peters, T., & Waterman, R. (1982). In search of excellence. New York: Harper and Row. Peters, T., & Waterman, R. (1982). In search of excellence. New York: Harper and Row.
go back to reference Peyton, P. R. (2003). Dignity at work: Eliminate bullying and create a positive work environment. London: Routledge Publishers. Peyton, P. R. (2003). Dignity at work: Eliminate bullying and create a positive work environment. London: Routledge Publishers.
go back to reference Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviours: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviours: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563.
go back to reference Poorkavoos, M. (2016). Compassionate leadership: What is it and why do organisations need more of it? Research Chapter, Roffey Park. www.roffeypark.com. Poorkavoos, M. (2016). Compassionate leadership: What is it and why do organisations need more of it? Research Chapter, Roffey Park. www.​roffeypark.​com.
go back to reference Prilleltensky, I., & Prilleltensky, O. (2007). Webs of well-being: The interdependence of personal, relational, organisational and communal well-being. In J. Haworth & G. Hart (Eds.), Well-being: Individual, community and social perspectives. Basingstoke: Palgrave Macmillan. Prilleltensky, I., & Prilleltensky, O. (2007). Webs of well-being: The interdependence of personal, relational, organisational and communal well-being. In J. Haworth & G. Hart (Eds.), Well-being: Individual, community and social perspectives. Basingstoke: Palgrave Macmillan.
go back to reference Purcell, J., & Hutchinson, S. (2003). Bringing policies to life: The vital role of front line managers in people management. London: CIPD. Purcell, J., & Hutchinson, S. (2003). Bringing policies to life: The vital role of front line managers in people management. London: CIPD.
go back to reference Purcell, J., & Hutchinson, S. (2007), Front-line managers as agents in the HRM-performance causal chain: Theory, analysis and evidence. Human Resource Management Journal, 17(1), 3–20. Purcell, J., & Hutchinson, S. (2007), Front-line managers as agents in the HRM-performance causal chain: Theory, analysis and evidence. Human Resource Management Journal, 17(1), 3–20.
go back to reference Putnam, L. (2015). Workplace wellness that works: 10 steps to infuse well-being and vitality into your organisation. New Jersey: Wiley.CrossRef Putnam, L. (2015). Workplace wellness that works: 10 steps to infuse well-being and vitality into your organisation. New Jersey: Wiley.CrossRef
go back to reference Quick, J. C., Murphy, L. R., & Hurrell, J. J. (1992). Stress and well-being at work: Assessments and interventions for occupational mental health. Washington, DC: American Psychological Association. Quick, J. C., Murphy, L. R., & Hurrell, J. J. (1992). Stress and well-being at work: Assessments and interventions for occupational mental health. Washington, DC: American Psychological Association.
go back to reference Randall, D. M., & Cote, J. A. (1991). Interrelationships of work commitment constructs. Work and Occupation, 18, 194–211. Randall, D. M., & Cote, J. A. (1991). Interrelationships of work commitment constructs. Work and Occupation, 18, 194–211.
go back to reference Rayner, C., & Hoel, H. (1997). A summary review of literature relating to workplace bullying. Journal of Community and Applied Social Psychology, 7, 181–191.CrossRef Rayner, C., & Hoel, H. (1997). A summary review of literature relating to workplace bullying. Journal of Community and Applied Social Psychology, 7, 181–191.CrossRef
go back to reference Redman, T., & Wilkinson, A. (2009). Contemporary human resource management, text and cases. London: Pearson Education. Redman, T., & Wilkinson, A. (2009). Contemporary human resource management, text and cases. London: Pearson Education.
go back to reference Reichers, A. E., Wanous, J. P., & Austin, J. T. (1997). Understanding and managing cynicism about organisational change. Academy of Management Executive, 11(1), 48–59. Reichers, A. E., Wanous, J. P., & Austin, J. T. (1997). Understanding and managing cynicism about organisational change. Academy of Management Executive, 11(1), 48–59.
go back to reference Renwick, D. (2003). HR Managers, guardians of employee well-being? Personnel Review, 32(3), 341–359.CrossRef Renwick, D. (2003). HR Managers, guardians of employee well-being? Personnel Review, 32(3), 341–359.CrossRef
go back to reference Renwick, D. (2009). The origins of employee well-being in Brazil: An exploratory analysis. Employee Relations, 31(3), 312–321.CrossRef Renwick, D. (2009). The origins of employee well-being in Brazil: An exploratory analysis. Employee Relations, 31(3), 312–321.CrossRef
go back to reference Rhoades, L., & Eisenberger, R. (2002). Perceived organisational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714.CrossRef Rhoades, L., & Eisenberger, R. (2002). Perceived organisational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714.CrossRef
go back to reference Robertson, I. T., Tinline, G., & Robertson, S. (2008). Enhancing staff well-being for organisational effectiveness. In R. J. Burke, C. L. Cooper (Eds.), Building more effective organisations: HR management and performance practice. Cambridge: Cambridge University Press. Robertson, I. T., Tinline, G., & Robertson, S. (2008). Enhancing staff well-being for organisational effectiveness. In R. J. Burke, C. L. Cooper (Eds.), Building more effective organisations: HR management and performance practice. Cambridge: Cambridge University Press.
go back to reference Robinson, D., Perryman, S., & Hayday, S. (2004). The drivers of employee engagement. Institute of Employment Studies Report No. 408 (p. 2). Brighton: IES. Robinson, D., Perryman, S., & Hayday, S. (2004). The drivers of employee engagement. Institute of Employment Studies Report No. 408 (p. 2). Brighton: IES.
go back to reference Rousseau, D. M. (1995). Psychological contracts in organisations: Understanding written and unwritten agreements. Thousand Oaks, London: Sage Publications. Rousseau, D. M. (1995). Psychological contracts in organisations: Understanding written and unwritten agreements. Thousand Oaks, London: Sage Publications.
go back to reference Rousseau, D. M. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organisational Psychology, 74, 511–541.CrossRef Rousseau, D. M. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organisational Psychology, 74, 511–541.CrossRef
go back to reference Ryan, R. M., & Frederick, C. M. (1997). On energy, personality, and health: Subjective vitality as a dynamic reflection of well-being. Journal of Personality, 65, 529–565. Ryan, R. M., & Frederick, C. M. (1997). On energy, personality, and health: Subjective vitality as a dynamic reflection of well-being. Journal of Personality, 65, 529–565.
go back to reference Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 51, 141–166. Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 51, 141–166.
go back to reference Ryff, C. D. (1995). Psychological well-being in adult life. Current Directions in Psychological Science, 4, 99–104. Ryff, C. D. (1995). Psychological well-being in adult life. Current Directions in Psychological Science, 4, 99–104.
go back to reference Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisted. Journal of Personality and Social Psychology, 69, 719–727.CrossRef Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisted. Journal of Personality and Social Psychology, 69, 719–727.CrossRef
go back to reference Ryff, C. D., & Singer. B. (1998). The contours of positive human health. Psychological Inquiry, 9(1), 1–28. Ryff, C. D., & Singer. B. (1998). The contours of positive human health. Psychological Inquiry, 9(1), 1–28.
go back to reference Salin, D. (2003). Ways of explaining workplace bullying: A review of enabling, motivating and precipitating structures and processes in the work environment. Human Relations, 56(10), 1213–1233.CrossRef Salin, D. (2003). Ways of explaining workplace bullying: A review of enabling, motivating and precipitating structures and processes in the work environment. Human Relations, 56(10), 1213–1233.CrossRef
go back to reference Schabracq, M. J. (2005). Well-being and health: What HRM can do about it. In R. Burke & C. Cooper (Eds.), Reinventing HRM: Challenges and new directions (pp. 187–206). London: Routledge Taylor Francis Group. Schabracq, M. J. (2005). Well-being and health: What HRM can do about it. In R. Burke & C. Cooper (Eds.), Reinventing HRM: Challenges and new directions (pp. 187–206). London: Routledge Taylor Francis Group.
go back to reference Seligman, M. E. P., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55, 5–14.CrossRef Seligman, M. E. P., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55, 5–14.CrossRef
go back to reference Seligman, M. E. P. (2003). Authentic happiness. London: Nicholas Brealey. Seligman, M. E. P. (2003). Authentic happiness. London: Nicholas Brealey.
go back to reference ShapeUp. (2011). Employer wellness survey: Understanding how large, self-insured employers approach employee wellness. Providence, RI: ShapeUP, Inc. ShapeUp. (2011). Employer wellness survey: Understanding how large, self-insured employers approach employee wellness. Providence, RI: ShapeUP, Inc.
go back to reference Silcox, S. (2007). Health work and well-being: Rising to the public sector attendance management challenge. ACAS Policy Discussion Chapter, No. 6, May 2007. Silcox, S. (2007). Health work and well-being: Rising to the public sector attendance management challenge. ACAS Policy Discussion Chapter, No. 6, May 2007.
go back to reference Simpson, R., & Cohen, R. (2004). Dangerous work: The gendered nature of bullying in the context of higher education. Gender, Work and Organisation, 11(2), 163–186.CrossRef Simpson, R., & Cohen, R. (2004). Dangerous work: The gendered nature of bullying in the context of higher education. Gender, Work and Organisation, 11(2), 163–186.CrossRef
go back to reference Sinclair, S., Beamer, K., Hack, T. F., McClement, S., Bouchal, S. R., Chochinoy, H. M., Hagen, N. A. (2016). Sympathy, empathy and compassion: A grounded theory study of palliative care patients’ understandings, experiences, and preferences. Palliative Medicine, 1–11. Sinclair, S., Beamer, K., Hack, T. F., McClement, S., Bouchal, S. R., Chochinoy, H. M., Hagen, N. A. (2016). Sympathy, empathy and compassion: A grounded theory study of palliative care patients’ understandings, experiences, and preferences. Palliative Medicine, 1–11.
go back to reference Sixsmith, J., & Boneham, M. (2007). Health, well-being and social capital. In J. Haworth & G. Hart (Eds.), Well-being: Individual, community and social perspectives (pp. 75–92). Basingstoke: Palgrave MacMillan.CrossRef Sixsmith, J., & Boneham, M. (2007). Health, well-being and social capital. In J. Haworth & G. Hart (Eds.), Well-being: Individual, community and social perspectives (pp. 75–92). Basingstoke: Palgrave MacMillan.CrossRef
go back to reference Storey, J. (Ed.). (1989). New perspectives on human resource management. London: Routledge. Storey, J. (Ed.). (1989). New perspectives on human resource management. London: Routledge.
go back to reference Storey, J. (2007). Human resource management: A critical text (3rd ed.). London: Thomson Learning. Storey, J. (2007). Human resource management: A critical text (3rd ed.). London: Thomson Learning.
go back to reference Strickland, R. (1997). Self-development in a business organisation. Journal of Managerial Psychology, 11, 30–39.CrossRef Strickland, R. (1997). Self-development in a business organisation. Journal of Managerial Psychology, 11, 30–39.CrossRef
go back to reference Tehrani, N., Humpage, S., Willmott, B., & Haslam, I. (2007). What’s happening with well-being at work? Change Agenda. London: Chartered Institute of Personnel Development. Tehrani, N., Humpage, S., Willmott, B., & Haslam, I. (2007). What’s happening with well-being at work? Change Agenda. London: Chartered Institute of Personnel Development.
go back to reference Terkel, S. (1977). Working. Harmondsworth: Penguin Publishers. Terkel, S. (1977). Working. Harmondsworth: Penguin Publishers.
go back to reference Thompson, N. (2006). People problems. Basingstoke: Palgrave Macmillan Thompson, N. (2006). People problems. Basingstoke: Palgrave Macmillan
go back to reference Thompson, N., & Bates, J. (Eds.). (2009). Promoting workplace well-being. London: Palgrave Macmillan. Thompson, N., & Bates, J. (Eds.). (2009). Promoting workplace well-being. London: Palgrave Macmillan.
go back to reference Tuomi, K., Vanhala, S., Nykyri, E., & Janhonen, M. (2004). Organisational practices, work demands and the well-being of employees: A follow-up study in the mental industry and retail trade. Occupational Medicine, 54, 115–121. Tuomi, K., Vanhala, S., Nykyri, E., & Janhonen, M. (2004). Organisational practices, work demands and the well-being of employees: A follow-up study in the mental industry and retail trade. Occupational Medicine, 54, 115–121.
go back to reference Ulrich, D. (1997). Human resource champions: The next agenda for adding value and delivering results. Boston, MA: Harvard Business School Press. Ulrich, D. (1997). Human resource champions: The next agenda for adding value and delivering results. Boston, MA: Harvard Business School Press.
go back to reference Wang, H., Cheng, Z., & Smyth, R. (2013). Happiness and job satisfaction in urban China: A comparative study of two generations of migrants and urban locals. Discussion Paper No. 08–13, 2013, Monash University, Department of Economics, USA. Wang, H., Cheng, Z., & Smyth, R. (2013). Happiness and job satisfaction in urban China: A comparative study of two generations of migrants and urban locals. Discussion Paper No. 08–13, 2013, Monash University, Department of Economics, USA.
go back to reference Wagner-Marsh, F., & Conley, J. (1999). The fourth wave: The spiritually-based firm.Journal of Organizational Change Management, 12(4), 292–301. Wagner-Marsh, F., & Conley, J. (1999). The fourth wave: The spiritually-based firm.Journal of Organizational Change Management, 12(4), 292–301.
go back to reference Warr, P. (2002). Psychology at work. Penguin Group Books Suffolk. Warr, P. (2002). Psychology at work. Penguin Group Books Suffolk.
go back to reference Waterman, A. S. (1993). Two conceptions of happiness: Contrasts of personal expressiveness (eudaimonia) and hedonic enjoyment. Journal Person Social Psychology, 64, 678–91. Waterman, A. S. (1993). Two conceptions of happiness: Contrasts of personal expressiveness (eudaimonia) and hedonic enjoyment. Journal Person Social Psychology, 64, 678–91.
go back to reference Weick, K. E. (1992). Agenda setting in organisational behaviour. Journal of Management Inquiry, 1(3), 171–182.CrossRef Weick, K. E. (1992). Agenda setting in organisational behaviour. Journal of Management Inquiry, 1(3), 171–182.CrossRef
go back to reference Wentling, R. M., & Palma-Rivas, N. (1998). Current status and future trends of diversity initiatives in the workplace: Diversity experts’ perspective. Human Resource Development Quarterly, 9(3), 235–253.CrossRef Wentling, R. M., & Palma-Rivas, N. (1998). Current status and future trends of diversity initiatives in the workplace: Diversity experts’ perspective. Human Resource Development Quarterly, 9(3), 235–253.CrossRef
go back to reference Whitener, E. M. (1997). The impact of human resource activities on employee trust. Human Resource Management Review, 7(4), 389–404. Whitener, E. M. (1997). The impact of human resource activities on employee trust. Human Resource Management Review, 7(4), 389–404.
go back to reference Wilkinson, A., Bacon, N., Snell, S., & Redman, T. (Eds.). (2008). The Sage handbook of human resource management. London: Sage Publication. Wilkinson, A., Bacon, N., Snell, S., & Redman, T. (Eds.). (2008). The Sage handbook of human resource management. London: Sage Publication.
go back to reference Williams, S., & Cooper, L. (1999). Dangerous waters: Strategies for improving well-being at work. Chichester: Wiley. Williams, S., & Cooper, L. (1999). Dangerous waters: Strategies for improving well-being at work. Chichester: Wiley.
go back to reference Willis. (2014). The Willis health and productivity survey report 2014. Willis North America Inc. Willis. (2014). The Willis health and productivity survey report 2014. Willis North America Inc.
go back to reference Wilkinson, D. (2007). Distributed leadership briefing paper. The Centre of Innovation in Health Management, Maurice Keyworth Building, University of Leeds, North Leadership Academy. Wilkinson, D. (2007). Distributed leadership briefing paper. The Centre of Innovation in Health Management, Maurice Keyworth Building, University of Leeds, North Leadership Academy.
go back to reference Wilson, F. (2010). Organisational behaviour and work: A critical introduction. Oxford: Oxford University Press. Wilson, F. (2010). Organisational behaviour and work: A critical introduction. Oxford: Oxford University Press.
go back to reference Wood, S. (2008). Job characteristics, employee voice and well-being in Britain. Industrial Relations Journal, 39(2), 153–168.CrossRef Wood, S. (2008). Job characteristics, employee voice and well-being in Britain. Industrial Relations Journal, 39(2), 153–168.CrossRef
go back to reference Wood, S., & de Menezes, L. (1998). High commitment management in the UK: Evidence from the workplace industrial relations survey and employers WERS’ manpower and skills practices survey. Human Relations, 51, 485–515. Wood, S., & de Menezes, L. (1998). High commitment management in the UK: Evidence from the workplace industrial relations survey and employers WERS’ manpower and skills practices survey. Human Relations, 51, 485–515.
go back to reference World Health Organization (WHO). (1999). The world health report 1999: Making a difference. WHO Library Cataloguing in Publication Data, Geneva: Switzerland. World Health Organization (WHO). (1999). The world health report 1999: Making a difference. WHO Library Cataloguing in Publication Data, Geneva: Switzerland.
go back to reference Wright, T. A. (2005). The role of “happiness” in organisational research: Past, present, and future directions. In: P. L. Perrewe’ & D. C. Ganster (Eds.), Research in occupational stress and well-being (Vol. 4, pp. 221–264). Amsterdam: JAI Press. Wright, T. A. (2005). The role of “happiness” in organisational research: Past, present, and future directions. In: P. L. Perrewe’ & D. C. Ganster (Eds.), Research in occupational stress and well-being (Vol. 4, pp. 221–264). Amsterdam: JAI Press.
go back to reference Wright, P. M., & Snell, S. A. (1998). Toward a unifying framework for exploring fit and flexibility in strategic human resource management. Academy of Management Review, 23(4), 756–772. Wright, P. M., & Snell, S. A. (1998). Toward a unifying framework for exploring fit and flexibility in strategic human resource management. Academy of Management Review, 23(4), 756–772.
go back to reference Yorges, S. L., Weiss, H. M., & Strickland, O. J. (1999). The effect of leader outcomes on influence, attributions, and perceptions of charisma. Journal of Applied Psychology, 84(3), 428–436. Yorges, S. L., Weiss, H. M., & Strickland, O. J. (1999). The effect of leader outcomes on influence, attributions, and perceptions of charisma. Journal of Applied Psychology, 84(3), 428–436.
Metadata
Title
Workplace Well-Being: Understanding Psychologically ‘WELL’ Employees and the Sustainable Healthy Workplace
Author
Nicole Cvenkel
Copyright Year
2020
Publisher
Springer Singapore
DOI
https://doi.org/10.1007/978-981-15-3619-9_3