2. Enterprise Governance of IT

The previous chapter provided a high-level description what Enterprise Governance of IT is about. However, having developed a high-level model for Enterprise Governance of IT does not imply that governance of enterprise IT is actually working in the organization. Conceiving the model for Enterprise Governance of IT is the first step, deploying it throughout all levels of the organization is the next challenging step. To achieve this, Enterprise Governance of IT can be deployed using a mixture of various structures, processes, and relational mechanisms. These practices will be discussed in this chapter, including an illustration how they were leveraged in the context of a large international airline company. Also, specific topics will be discussed such as the role of the board in enterprise governance of IT and the challenge of approaching enterprise governance of IT in an interorganizational context. Finally, a more theoretical view on enterprise governance of IT is discussed through the lens of the Viable Systems Model Theory.