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2016 | OriginalPaper | Buchkapitel

15. Envisioning the Emergency Operations Centre of the Future

verfasst von : Edwin Chan, Craig Anslow, Teddy Seyed, Frank Maurer

Erschienen in: Collaboration Meets Interactive Spaces

Verlag: Springer International Publishing

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Abstract

Emergencies, crises, and disasters happen frequently, with significant impact on the lives of countless people. To respond to these events, many organizations including the Police, EMS, and Fire departments work together in a collaborative effort to mitigate the effects of these events. In addition, these agencies are often joined by third-party organizations such as the Red Cross or utility companies. For all of these groups to work together, an Emergency Operations Centre (EOC) acts as a hub for centralized communication and planning. Despite the significant role of the EOC, many existing EOCs still rely on aging technologies, leaving many potential improvements available by adopting new technologies. Considering the impact of emergencies on human lives and lost resources, and the scale of these emergencies, even a minor improvement can lead to significant benefits and cost-savings. Emergency Operations Centre of the Future (EOC-F) is an exploration into the integration of various novel technologies in EOC design, in an effort to make emergency response more efficient and collaborative. We have built a multi-surface environment (MSE) which utilizes various digital surfaces including display walls, tabletops, tablet devices, and mobile/wearable computing devices. Within this multi-surface EOC, we look at proxemic interactions and augmented reality as useful ways to transfer and access information. We also discuss how analysis of information gathered within the EOC, as well as social media, can lead to more informed decision making during emergency response.

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Metadaten
Titel
Envisioning the Emergency Operations Centre of the Future
verfasst von
Edwin Chan
Craig Anslow
Teddy Seyed
Frank Maurer
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-45853-3_15

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