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Erschienen in:
2013 | OriginalPaper | Buchkapitel
Evaluating Cloud Services Using a Multiple Criteria Decision Analysis Approach
verfasst von : Pedro Costa, João Carlos Lourenço, Miguel Mira da Silva
Erschienen in: Service-Oriented Computing
Verlag: Springer Berlin Heidelberg
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The potential of Cloud services for cost reduction and other benefits has been capturing the attention of organizations. However, a difficult decision arises when an IT manager has to select a Cloud services provider because there are no established guidelines to help make that decision. In order to address this problem, we propose a multi-criteria model to evaluate Cloud services using the MACBETH method. The proposed method was demonstrated in a City Council in Portugal to evaluate and compare two Cloud services: Google Apps and Microsoft Office 365.