Skip to main content

2020 | OriginalPaper | Buchkapitel

16. Examining the Role of HR Practice and Employee Engagement on Employee’s Loyalty—The Sustainability Dimensions of Textile Industry in Bangladesh

verfasst von : Salahuddin Ahmed, Sapna Singh

Erschienen in: Sustainable Human Resource Management

Verlag: Springer Singapore

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Bangladesh’s textile industry has come a long way and emerged as a front-runner across the globe. The industry is expected to grow even faster than before and will continue to dominate in the fast paced global market in future too. Bangladesh is the second-fastest growing economy in South Asia where GDP growth rate was 7.11% in 2016. Despite the industry’s remarkable contribution toward its GDP (28.1%), there is a huge turnover of employees which may put this sector’s long-term development at stake. Employee engagement as an important HR practice assumes significance in this context to ensure employee loyalty in organizations. HR practices are prevalent in most of the organizations including the textile sector, but would require focus on long-term sustainability to solve the issues in organizations. The study adopted Gallup’s scale to assess the engagement level of employees by recognizing the rudimentary worth of exchange with employees and also how optimally reorganize and proficiently foster all phases of employee engagement so that they would become a productive workforce with lower intention to leave. Empirical findings of the study indicate that HR practices and employee engagement have positive impact on employee loyalty. The study suggests that management should focus on sustainability-driven change in practices in order to retain the talent pool in the long run and reduce turnover.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Acquah, M. A. (2015). Perceived HRM practices and turnover intention: The mediating role of job embeddedness. A Study of the Hotel Industry in Ghana (Doctoral dissertation, University of Ghana). Acquah, M. A. (2015). Perceived HRM practices and turnover intention: The mediating role of job embeddedness. A Study of the Hotel Industry in Ghana (Doctoral dissertation, University of Ghana).
Zurück zum Zitat Ahamed, F. (2013). Could monitoring and surveillance be useful to establish social compliance in the ready-made garment (RMG) industry of Bangladesh? International Journal of Management and Business Studies, 3(3), 088–100. Ahamed, F. (2013). Could monitoring and surveillance be useful to establish social compliance in the ready-made garment (RMG) industry of Bangladesh? International Journal of Management and Business Studies, 3(3), 088–100.
Zurück zum Zitat Alfes, K., Truss, C., Soane, E. C., Rees, C., & Gatenby, M. (2013). The relationship between line manager behavior, perceived HRM practices, and individual performance: Examining the mediating role of engagement. Human resource management, 52(6), 839–859. CrossRef Alfes, K., Truss, C., Soane, E. C., Rees, C., & Gatenby, M. (2013). The relationship between line manager behavior, perceived HRM practices, and individual performance: Examining the mediating role of engagement. Human resource management, 52(6), 839–859. CrossRef
Zurück zum Zitat Bangladesh Garment Manufacturers and Exporters Association (BGMEA) annual report. (2016–2017). Bangladesh Garment Manufacturers and Exporters Association (BGMEA) annual report. (2016–2017).
Zurück zum Zitat Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: Progress and prospects. Academy of Management Journal, 39(4), 779–801. Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: Progress and prospects. Academy of Management Journal, 39(4), 779–801.
Zurück zum Zitat Bowen, D. E., & Ostroff, C. (2004). Understanding HRM–firm performance linkages: The role of the “strength” of the HRM system. Academy of Management Review, 29(2), 203–221. Bowen, D. E., & Ostroff, C. (2004). Understanding HRM–firm performance linkages: The role of the “strength” of the HRM system. Academy of Management Review, 29(2), 203–221.
Zurück zum Zitat Cho, S. H., Shin, H. H., Choi, Y. H., Park, M. S., & Lee, B. K. (2008). Enteric bacteria isolated from acute diarrheal patients in the republic of Korea between the year 2004 and 2006. The Journal of Microbiology, 46(3), 325.CrossRef Cho, S. H., Shin, H. H., Choi, Y. H., Park, M. S., & Lee, B. K. (2008). Enteric bacteria isolated from acute diarrheal patients in the republic of Korea between the year 2004 and 2006. The Journal of Microbiology, 46(3), 325.CrossRef
Zurück zum Zitat Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.CrossRef Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.CrossRef
Zurück zum Zitat Greenberg, J., & Baron, R. A. (2003). Behavior in organizations: Understanding and managing the human side of work. Pearson College Division. Greenberg, J., & Baron, R. A. (2003). Behavior in organizations: Understanding and managing the human side of work. Pearson College Division.
Zurück zum Zitat Haid, M., & Sims, J. (2009). Employee engagement: Maximizing organizational performance. Leadership Insights. Haid, M., & Sims, J. (2009). Employee engagement: Maximizing organizational performance. Leadership Insights.
Zurück zum Zitat Hakanen, J. J., Schaufeli, W. B., & Ahola, K. (2008). The job demands-resources model: A three-year cross-lagged study of burnout, depression, commitment, and work engagement. Work & Stress, 22(3), 224–241.CrossRef Hakanen, J. J., Schaufeli, W. B., & Ahola, K. (2008). The job demands-resources model: A three-year cross-lagged study of burnout, depression, commitment, and work engagement. Work & Stress, 22(3), 224–241.CrossRef
Zurück zum Zitat Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268.CrossRef Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268.CrossRef
Zurück zum Zitat Hiltrop, J. M., & Despres, C. (1994). Benchmarking the performance of human resource management. Long Range Planning, 27(6), 43–57.CrossRef Hiltrop, J. M., & Despres, C. (1994). Benchmarking the performance of human resource management. Long Range Planning, 27(6), 43–57.CrossRef
Zurück zum Zitat Jackson, S. E., & Schuler, R. S. (1995). Understanding human resource management in the context of organizations and their environments. Annual Review of Psychology, 46(1), 237–264.CrossRef Jackson, S. E., & Schuler, R. S. (1995). Understanding human resource management in the context of organizations and their environments. Annual Review of Psychology, 46(1), 237–264.CrossRef
Zurück zum Zitat Jaiswal, N. K. (1982). Performance evaluation studies for time-sharing computer systems. Performance Evaluation, 2(4), 223–236.CrossRef Jaiswal, N. K. (1982). Performance evaluation studies for time-sharing computer systems. Performance Evaluation, 2(4), 223–236.CrossRef
Zurück zum Zitat Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724.
Zurück zum Zitat Karatepe, O. M. (2013). High-performance work practices and hotel employee performance: The mediation of work engagement. International Journal of Hospitality Management, 32, 132–140. Karatepe, O. M. (2013). High-performance work practices and hotel employee performance: The mediation of work engagement. International Journal of Hospitality Management, 32, 132–140.
Zurück zum Zitat Lado, A. A., & Wilson, M. C. (1994). Human resource systems and sustained competitive advantage: A competency-based perspective. Academy of Management Review, 19(4), 699–727.CrossRef Lado, A. A., & Wilson, M. C. (1994). Human resource systems and sustained competitive advantage: A competency-based perspective. Academy of Management Review, 19(4), 699–727.CrossRef
Zurück zum Zitat Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3–30.CrossRef Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3–30.CrossRef
Zurück zum Zitat Mariappanadar, S. (2003). Sustainable human resource strategy. International Journal of Social Economics. Mariappanadar, S. (2003). Sustainable human resource strategy. International Journal of Social Economics.
Zurück zum Zitat Mowday, R. T., Porter, L. W., & Steers, R. (1982). Organizational linkage: The psychology of commitment, absenteeism and turnover. Organizational and Occupational Psychology, 10(3), 2008. Mowday, R. T., Porter, L. W., & Steers, R. (1982). Organizational linkage: The psychology of commitment, absenteeism and turnover. Organizational and Occupational Psychology, 10(3), 2008.
Zurück zum Zitat Ogilvie, J. R. (1986). The role of human resource management practices in predicting organizational commitment. Group & Organization Studies, 11(4), 335–359.CrossRef Ogilvie, J. R. (1986). The role of human resource management practices in predicting organizational commitment. Group & Organization Studies, 11(4), 335–359.CrossRef
Zurück zum Zitat Park, Y. K., Song, J. H., Yoon, S. W., & Kim, J. (2014). Learning organization and innovative behavior: The mediating effect of work engagement. European Journal of Training and Development, 38(1-2), 75–94. Park, Y. K., Song, J. H., Yoon, S. W., & Kim, J. (2014). Learning organization and innovative behavior: The mediating effect of work engagement. European Journal of Training and Development, 38(1-2), 75–94.
Zurück zum Zitat Powell, D. M., & Meyer, J. P. (2004). Side-bet theory and the three-component model of organizational commitment. Journal of Vocational Behavior, 65(1), 157–177.CrossRef Powell, D. M., & Meyer, J. P. (2004). Side-bet theory and the three-component model of organizational commitment. Journal of Vocational Behavior, 65(1), 157–177.CrossRef
Zurück zum Zitat Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617–635.CrossRef Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617–635.CrossRef
Zurück zum Zitat Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial psychology, 21(7), 600–619.CrossRef Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial psychology, 21(7), 600–619.CrossRef
Zurück zum Zitat Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(3), 293–315.CrossRef Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(3), 293–315.CrossRef
Zurück zum Zitat Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71–92.CrossRef Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71–92.CrossRef
Zurück zum Zitat Sekaran, U., & Bougie, R. (2010). Theoretical framework in theoretical framework and hypothesis development. Research methods for business: A skill building approach, 80. Sekaran, U., & Bougie, R. (2010). Theoretical framework in theoretical framework and hypothesis development. Research methods for business: A skill building approach, 80.
Zurück zum Zitat Turkyilmaz, A., Akman, G., Ozkan, C., & Pastuszak, Z. (2011). Empirical study of public sector employee loyalty and satisfaction. Industrial Management & Data Systems, 111(5), 675–696.CrossRef Turkyilmaz, A., Akman, G., Ozkan, C., & Pastuszak, Z. (2011). Empirical study of public sector employee loyalty and satisfaction. Industrial Management & Data Systems, 111(5), 675–696.CrossRef
Zurück zum Zitat Ulrich, D. (1997). Human resource champions. Ulrich, D. (1997). Human resource champions.
Zurück zum Zitat Wimalasiri, J. S. (1995). An examination of the influence of human resource practices, organizational commitment and job satisfaction on work performance. International Journal of Management, 12, 352. Wimalasiri, J. S. (1995). An examination of the influence of human resource practices, organizational commitment and job satisfaction on work performance. International Journal of Management, 12, 352.
Zurück zum Zitat Yeung, A. K., & Berman, B. (1997). Adding value through human resources: Reorienting human resource measurement to drive business performance. Human resource management: Published in cooperation with the school of business administration, the university of Michigan and in alliance with the society of human resources management, 36(3), 321–335.CrossRef Yeung, A. K., & Berman, B. (1997). Adding value through human resources: Reorienting human resource measurement to drive business performance. Human resource management: Published in cooperation with the school of business administration, the university of Michigan and in alliance with the society of human resources management, 36(3), 321–335.CrossRef
Metadaten
Titel
Examining the Role of HR Practice and Employee Engagement on Employee’s Loyalty—The Sustainability Dimensions of Textile Industry in Bangladesh
verfasst von
Salahuddin Ahmed
Sapna Singh
Copyright-Jahr
2020
Verlag
Springer Singapore
DOI
https://doi.org/10.1007/978-981-15-5656-2_16