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Erschienen in:
1997 | OriginalPaper | Buchkapitel
Expert systems as an important competitive advantage in tourism
verfasst von : N. Tödter, B. Brigl
Erschienen in: Information and Communication Technologies in Tourism 1997
Verlag: Springer Vienna
Enthalten in: Professional Book Archive
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Today, holiday-makers often are overtaxed in making the right vacation choice because they have to take into account a variety of information sources like operators’ brochures, destination specific literature etc. In most cases, even the travel agency staff is not informed enough to assist the traveller in its decision process because the knowledge about destinations is very complex and is changing rapidly.