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2019 | OriginalPaper | Buchkapitel

Exploring Determinants of Enterprise System Adoption Success in Light of an Ageing Workforce

verfasst von : Ewa Soja, Piotr Soja

Erschienen in: Information Systems

Verlag: Springer International Publishing

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Abstract

The main goal of this exploratory study is to investigate the role of employees’ age in the perception of factors having an influence on enterprise systems (ES) adoption process. In doing so, the current study draws from opinions of 75 ES practitioners collected during an exploratory research conducted in Poland. The gathered data was analyzed following the grounded theory approach and incorporating open and axial coding. In consequence, a two-level taxonomy of elements including determinants and determinant categories was worked out. Then, the distribution of respondent opinions among different age groups, i.e. younger, middle-aged, and older, was analyzed. The main findings imply that project schedule and employees’ attitudes and involvement are the fundamental determinants emphasized regardless of respondent age. At the same time, older respondents perceived implementation process-related determinants to a greater extent, while the youngest particularly highlighted determinants associated with technology.

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Metadaten
Titel
Exploring Determinants of Enterprise System Adoption Success in Light of an Ageing Workforce
verfasst von
Ewa Soja
Piotr Soja
Copyright-Jahr
2019
DOI
https://doi.org/10.1007/978-3-030-11395-7_32