Small and Medium Enterprises (SMEs) currently play an important and pivotal role in all countries, especially in developing nations. They are also key factors in terms of reducing unemployment. Therefore, how to manage human resources in the most optimal way (e.g. saving human energy along with high performance and bringing out expected outcomes) is one of the serious concerns of such enterprises. Human Resource Information Systems (HRIS), an innovative HRM solution, have become known as a support system for sustainably driving HRM development. Hence, enhancing trust of SMEs toward HRIS is necessary for a sustainable HRM performance. Accordingly, this study aims to explore SMEs’ perception and trust toward HRIS in Vietnam. This is one of the first qualitative pilot research studies on such an issue in Vietnam. In this research, DeltaQual? research technique, a Nielsen proprietary qualitative product, was applied to conduct and analyze 10 In-Depth Interviews (IDIs), which were carried out with high-profile respondents (e.g. top managers) of SMEs in Vietnam.
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- Exploring SMEs Perception and Trust Toward HRIS for a Sustainable HRM Performance: Case Study of SMEs in Vietnam
Nguyen Ngoc Duc