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2021 | OriginalPaper | Buchkapitel

Factors Affecting Government Employees’ Acceptance of EDMS: A Systematic Review

verfasst von : Bridget Geoffrey Lojonon, Rayner Alfred

Erschienen in: Computational Science and Technology

Verlag: Springer Singapore

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Abstract

Archiving and storing information is a vital aspect that every government strives to optimize while serving citizens. An electronic document system ensures that the flow of information from storage, processing to transmission is as seamless as possible. The Electronic Document Management System (EDMS) is one such system that governments from around the world have been striving to implement. However, a hindrance has been observed in the acceptance of EDMS by government employees, which has been attributed to several factors. This work highlights a systematic literature review of the factors that affect the acceptance of the system. Additionally, a quantitative approach through a questionnaire is used to determine which factors affect the acceptance of EDMS among government employees. A lack of awareness was established as the primary factor affecting the acceptance of EDMS. It was concluded that the government should put more effort into ensuring that more people are aware of any systems that are implemented by the government.

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Vorheriges Kapitel Newton-SOR with Quadrature Scheme for Solving Nonlinear Fredholm Integral Equations
Nächstes Kapitel Prioritization of Factors Affecting Government Employees’ Acceptance of EDMS Using the Analytic Hierarchy Process (AHP) Method
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Metadaten
Titel
Factors Affecting Government Employees’ Acceptance of EDMS: A Systematic Review
verfasst von
Bridget Geoffrey Lojonon
Rayner Alfred
Copyright-Jahr
2021
Verlag
Springer Singapore
Buch
Computational Science and Technology

Print ISBN: 978-981-334-068-8

Electronic ISBN: 978-981-334-069-5

Copyright-Jahr: 2021

DOI
https://doi.org/10.1007/978-981-33-4069-5_28

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