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2011 | Buch

Family Business Values

How to Assure a Legacy of Continuity and Success

verfasst von: Craig E. Aronoff, John L. Ward

Verlag: Palgrave Macmillan US

Buchreihe : A Family Business Publication

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It's so important that the generations to come understand and share in the founder's vision and philosophy. Authors Aronoff and Ward help leaders discover their own values and then they provide ways to infuse these values into the fabric of their business for generations to come.

Inhaltsverzeichnis

Frontmatter
Introduction
Abstract
Despite all the rhetoric about values these days, relatively few people are prepared to see how values shape our day-to-day lives and fortunes. Values are the cornerstone of human achievement and commitment. They have “life-giving power” to motivate people and lend meaning to work, as nineteenth-century author John Ruskin wrote. Values inspire people to do things that are difficult, to make commitments that require discipline, and to stick to plans for the long haul. Values are the bedrock of culture in business and in families alike. Culture and values in turn underlie all habits of success in both realms.
Craig E. Aronoff, John L. Ward
Chapter 1. The Power of Values in the Family Business
Abstract
A Seattle salesperson at Nordstrom, the big, family-controlled retail chain, had just finished serving a customer when she noticed the woman had left her plane ticket at the counter before racing off to the airport.
Craig E. Aronoff, John L. Ward
Chapter 2. The Role of Values in Uniting Family and Business
Abstract
Family and business are so fundamentally different that they naturally pull apart over time.
Craig E. Aronoff, John L. Ward
Chapter 3. A Sampling of Winning Family Business Values
Abstract
Many people assume, amid all the talk about values in political and business circles, that “values” are always something good.
Craig E. Aronoff, John L. Ward
Chapter 4. Nurturing and Passing on Values in the Family
Abstract
Where do values come from, and how do they take root and endure in families? Families begin transmitting values very, very early, often before consciously realizing they are doing so. Parents teach values mainly by living them. This process begins almost at birth. It may be intentional or unintentional. After the husband-and-wife owners of one family business greeted the birth of their youngest child, they brought their older son, then five years old, to the hospital to see the new baby. The little boy expected to see his mother with the infant in her arms. Instead, when he entered her room, he saw his baby brother lying in a bassinet beside her bed. His first image of his mother after this historic event was of her lying in a hospital bed cradling not an infant but a duplicate invoice book. She was making sure all the family business accounts were up-to-date. The value at work: It doesn’t matter what else is going on in your life. You do your work. Obviously, neither parent in this case had consciously decided to teach their son that lesson. But it came through loud and clear.
Craig E. Aronoff, John L. Ward
Chapter 5. Building Values in the Business Culture
Abstract
Sam Walton’s father was an avid trader who bargained hard for low prices in the Depression-era dust bowl of Oklahoma and Missouri. The late Mr. Walton took that core value and transformed it into Wal-Mart, a retailing empire built around serving the customer with low prices. The same value drove his relentless insistence on squeezing costs out of the merchandising system and his continual listening to customers that kept Wal-Mart attuned to its markets.
Craig E. Aronoff, John L. Ward
Chapter 6. Reinterpreting and Renewing Values in a Changing World
Abstract
The pace of change in business and the economy has never been faster. New-product life cycles have shrunk dramatically. Companies merge and restructure almost overnight. Industries combine, transform themselves, and re-emerge with a different focus. Business strategies are rendered obsolete in a heartbeat.
Craig E. Aronoff, John L. Ward
Chapter 7. Summary
Abstract
A commitment to values and values education is the most important contribution a family can make to the success of both the family and the business.
Craig E. Aronoff, John L. Ward
Backmatter
Metadaten
Titel
Family Business Values
verfasst von
Craig E. Aronoff
John L. Ward
Copyright-Jahr
2011
Verlag
Palgrave Macmillan US
Electronic ISBN
978-0-230-11604-7
Print ISBN
978-0-230-11110-3
DOI
https://doi.org/10.1057/9780230116047