2007 | Buch
Fieldwork for Design
Theory and Practice
verfasst von: Dave Randall, Richard Harper, Mark Rouncefield
Verlag: Springer London
Buchreihe : Computer Supported Cooperative Work
2007 | Buch
verfasst von: Dave Randall, Richard Harper, Mark Rouncefield
Verlag: Springer London
Buchreihe : Computer Supported Cooperative Work
This book looks at why ethnographic approaches have been turned to in the design of computing devices for the workplace, for the home and elsewhere. It presents a history of ethnography, both as it was practiced before computer science picked it up and since, most especially in the CSCW and HCI domains. It examines, further, the various ethnographic or ‘fieldwork’ frameworks currently popular, explaining and examining what each claims and entails. The focus of the book throughout is on the practical relationship between theory and practice, a relationship that is often misunderstood yet fundamental to successful design.
The book is illustrated with real examples from the authors’ various experiences in academic and commercial settings, reporting on the use of ethnography before, during and after design innovation and implementation. The result is a book that provides the working knowledge necessary for using any kind of ethnographic approach in the design of computer technologies.