Ausgabe 2/2020
Inhalt (5 Artikel)
Original Research
Can CRM Flexibility Raise Bank Efficiency?
Nikita Konovalov, Alexander Gromoff, Alina V. Vladimirova, Yaroslav Gorchakov
Original Research
Theory Building on Supply Chain Resilience: A SAP–LAP Analysis
P. Siva Kumar, Ramesh Anbanandam
Original Research
Competitive Environment Between Green and Non-green Products Considering Disruption and Alliance Strategy
Pegah Bahrani, Alireza Arshadi Khamseh
Original Research
Assessing the Readiness Level of Healthcare for Implementing Agility Using Fuzzy Logic Approach
V. Vaishnavi, M. Suresh
Original Research
Overall Equipment Effectiveness: Required but not Enough—An Analysis Integrating Overall Equipment Effect and Data Envelopment Analysis
Fabio Antonio Sartori Piran, Alaércio De Paris, Daniel Pacheco Lacerda, Luis Felipe Riehs Camargo, Rosiane Serrano, Ricardo Augusto Cassel