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Global Journal of Flexible Systems Management

Global Journal of Flexible Systems Management OnlineFirst articles

06.02.2019 | Original Research

Understanding Financial Inclusion in India: A Theoretical Framework Building Through SAP–LAP and Efficient IRP

The purpose of this paper is to analyse the current financial inclusion situation in India, identify the gaps and suggest some way forward to bridge these gaps. In this study, situation-actor-process (SAP) learning-action-performance (LAP) model …

01.01.2019 | Original Research

Using Flexibility in Designing CRM Solution

The role of flexibility is eminent in designing a CRM solution. But the challenge is how to embed it. We must know where exactly to apply it. The purpose of this research therefore exactly is to identify the linkages between flexibility and CRM …

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Über diese Zeitschrift

The Global Journal of Flexible Systems Management shares concepts, research and practical experiences enabling organizations to become more adaptive, responsive and agile at the level of strategy, structure, systems, people and culture. The aim is to enrich the flexible systems management paradigm at a generic level as well as specifically testing and innovating the use of SAP-LAP (Situation- Actor - Process-Learning-Action-Performance) framework in varied managerial situations to cope with the challenges of the new business models and frameworks.

The broad range of coverage includes encompasses topics as Dimensions of enterprise flexibility; Connotations of flexibility and Emerging managerial issues/approaches generating and demanding flexibility.

The journal is published under the auspices of the Global Institute of Flexible Systems Management.

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