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Erschienen in:
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2016 | OriginalPaper | Buchkapitel

Governing IT Activities in Business Workgroups—Design Principles for a Method to Control Identified Shadow IT

verfasst von : Stephan Zimmermann, Christopher Rentrop, Carsten Felden

Erschienen in: Business Information Systems

Verlag: Springer International Publishing

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Abstract

The IT unit is not the only provider of information technology (IT) used in business processes. Aiming for increased work performance, many business workgroups autonomously implement IT resources not covered by their organizational IT service management. This is called shadow IT. Associated risks and inefficiencies challenge organizations. This study proposes design principles for a method to control identified shadow IT following action design research in four organizational settings. The procedure results in an allocation of task responsibilities between the business and the IT units following risk considerations and transaction cost economics. This contributes to governance research regarding business-located IT activities.

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Vorheriges Kapitel Discovering Decision Models from Event Logs
Nächstes Kapitel A Formalization of Multiagent Organizations in Business Information Systems
Fußnoten
1
We reviewed prior literature to build a basis for our research. We queried EBSCOhost, ScienceDirect, IEEE Xplore, AISeL, Jstor based on abstract, title, and keywords. Employing the four-eye principle, we removed duplicates and irrelevant papers. The search terms shadow IT, shadow systems, feral systems, gray IT, rogue IT, and hidden IT combined with IT, information services, information systems, and information security resulted in 29 papers.
 
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Metadaten
Titel
Governing IT Activities in Business Workgroups—Design Principles for a Method to Control Identified Shadow IT
verfasst von
Stephan Zimmermann
Christopher Rentrop
Carsten Felden
Copyright-Jahr
2016
Buch
Business Information Systems

Print ISBN: 978-3-319-39425-1

Electronic ISBN: 978-3-319-39426-8

Copyright-Jahr: 2016

DOI
https://doi.org/10.1007/978-3-319-39426-8_20