nach oben

Erschienen in:

2018 | Supplement | Buchkapitel

11. Hands, Heart, and Spirit

verfasst von : Jacqueline Mayfield, Milton Mayfield

Erschienen in: Motivating Language Theory

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

This chapter revisits how far motivating language has come and about its integration with a bigger picture, namely a culture of mindful, collaborative communication. Motivating language is an important expression of respectful leadership, where speakers consciously own and take responsibility for their language. This talk is a relational, socially constructed reality that emerges when someone tries to influence behavior. Jeremiah Sullivan created motivating language as an individual's contribution to dialog. ML is optimally partnered with feedback-seeking inquiry and implies active, responsive listening. Collectively, when adopted by most leaders in an organization, motivating language embodies a positive communication culture.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Future Directions

Aguinis, H., & Kraiger, K. (2009). Benefits of training and development for individuals and teams, organizations, and society. Annual Review of Psychology, 60, 451–474.CrossRef

Blau, P. M. (1986). Exchange and power in social life. Piscataway, NJ: Transaction Publishers.

Cascio, W. F. (2012). Managing human resources (9th ed.). New York, NY: McGraw-Hill/Irwin.

Cascio, W. F., & Boudreau, J. W. (2011). Investing in people: Financial impact of human resource initiatives (2nd ed.). Upper Saddle River, NJ: FT Press.

Dutton, J. E., Ashford, S. J., O’Neill, R. M., & Lawrence, K. A. (2001). Moves that matter: Issue selling and organizational change. Academy of Management Journal, 44(4), 716–736.CrossRef

Eisenberg, E. M., & Riley, P. (2001). Organizational culture. In F. M. Jablin & L. L. Putnam (Eds.), The new handbook of organizational communication: Advances in theory, research, and methods (pp. 291–322). Thousand Oaks, CA: Sage.CrossRef

Golden-Biddle, K. (2014). Creating micro-moves for organizational change. In J. E. Dutton & G. Spreitzer (Eds.), How to be a positive leader: Small actions, big impact (1st ed., pp. 126–135). San Francisco: Berrett-Koehler Publishers.

Grunig, J. E., & Dozier, D. M. (2009). Excellent public relations and effective organizations: A study of communication management in three countries. Mahwah, NJ: Lawrence Erlbaum Associates.

Kang, M., & Sung, M. (2017). How symmetrical employee communication leads to employee engagement and positive employee communication behaviors: The mediation of employee-organization relationships. Journal of Communication Management, 21(1), 82–102.

Keyton, J. (2013). Organizational culture. In L. L. Putnam & D. K. Mumby (Eds.), The SAGE handbook of organizational communication: Advances in theory, research, and methods (3rd ed., pp. 549–587). Los Angeles, CA: Sage.

Macy, M. W., & Willer, R. (2002). From factors to actors: Computational sociology and agent-based modeling. Annual Review of Sociology, 28(1), 143–166. https://doi.org/10.1146/annurev.soc.28.110601.141117.CrossRef

Mayfield, J., & Mayfield, M. (in press). The diffusion process of strategic motivating language: An examination of the internal organizational environment and emergent properties. International Journal of Business Communication. https://doi.org/10.1177/2329488416629093.

Mayfield, J., & Mayfield, M. (2006). The benefits of leader communication on part-time worker outcomes: A comparison between part-time and full-time employees using motivating language. Journal of Business Strategies, 23(2), 131–153.

McGinn, D. (2017). The science of pep talks. Harvard Business Review, 95(4), 133–137.

McGuire, J. B., & Palus, C. J. (2013). Toward interdependent leadership culture: Transformation in KONE Americas (White Paper). Greensboro, NC: Center for Creative Leadership. Retrieved from https://www.ccl.org/wp-content/uploads/2015/05/KONE-Americas-Transformation-Story.pdf.

Men, L. R. (2014). Strategic internal communication: Transformational leadership, communication channels, and employee satisfaction. Management Communication Quarterly, 28(2), 264–284.CrossRef

Mintzberg, H. (1973). The nature of managerial work. New York, NY: Harper & Row.

Monge, P. R., & Contractor, N. S. (2001). Emergence of communication networks. In F. M. Jablin & L. L. Putnam (Eds.), The new handbook of organizational communication: Advances in theory, research, and methods (pp. 440–502). Thousand Oaks, CA: Sage.CrossRef

Petrie, N. (2011). Future trends in leadership development (White Paper). Greensboro, NC: Center for Creative Leadership. Retrieved from http://www.growbold.com/2013/FutureTrends%20in%20Leadership%20Development_CLC_Dec.%202011.pdf.

Railsback, S. F., & Grimm, V. (2011). Agent-based and individual-based modeling: A practical introduction. Princeton: Princeton University Press.

Schein, E. H. (2010). Organizational culture and leadership. New York, NY: Wiley.

Strang, D., & Soule, S. A. (1998). Diffusion in organizations and social movements: From hybrid corn to poison pills. Annual Review of Sociology, 24(1), 265–290. https://doi.org/10.1146/annurev.soc.24.1.265.CrossRef

Sullivan, J. (1988). Three roles of language in motivation theory. Academy of Management Review, 13(1), 104–115.

Van Quaquebeke, N., & Felps, W. (in press). Respectful inquiry: A motivational account of leading through asking open questions and listening. Academy of Management Review.

Walker, R. C., & Aritz, J. (2014). Leadership talk: A discourse approach to leader emergence. New York, NY: Business Expert Press.

Titel: Hands, Heart, and Spirit
verfasst von: Jacqueline Mayfield
Milton Mayfield
Verlag: Springer International Publishing
Buch: Motivating Language Theory
Print ISBN: 978-3-319-66929-8

Electronic ISBN: 978-3-319-66930-4

Copyright-Jahr: 2018
DOI: https://doi.org/10.1007/978-3-319-66930-4_11